Operations Executive Assistant

King of Prussia, United States


                    CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.

                    CluePoints is seeking outstanding candidates with strong data analytics aptitude and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution.

                    As Operations Excecutive Assistant, you will join CluePoints’ Operations team and work closely with the Chief Operations Officer. 


                    Purpose and Goals

                    • Assist with administrative functions of Operational team supporting the Chief Operations Officer and other operations team members including VP Data Services

                    • Help with efforts to effectively recruit and resource operations team including ensuring progress is being made, appropriate actions are being taken

                    • Streamline operational onboarding efforts for new employees

                    • Contributes and reinforces core values within the team and identifies where attention is needed


                    • Drive the process of following up and identifying when approvals or input from different members of the Operational team are needed on various projects, items  

                    • Organize, follow-up and track action items of COO

                    • Pro-actively manage schedules against priorities to ensure optimum use of time

                    • Independently manage small projects such as recruiting efforts in assisting with resume review, identifying candidates and arranging for interviews

                    • Manage internal projects such as updating processes for onboarding into CluePoints and Operations 

                    • Assist with monitoring activity of team with completion of OKRs and KPIs 

                    • Maintain biweekly update on priorities and progress

                    • Schedule meetings as necessary 

                    • Ensure meetings have appropriate preparation 

                    • Assist in coordinating team meetings, updating agendas and involving appropriate stakeholders 

                    • Assist with staffing assignments of Operations resources in confirming calendars, updating requests 

                    • Approve PTO and update calendars in internal systems (e.g. project management tool)

                    • Collate and manage obtaining updates on projects with a focus on risks and issues 

                    • Identify process improvements in flow of information, communication within the Operations department 

                    • Draft presentations with relevant content for team meetings 

                    Skills Needed

                    • High proficiency with Microsoft Office suite of products including Word, PowerPoint, Excel, OneNote, Outlook

                    • Excellent communication skills including verbal and written 

                    • Coaching background and ability to influence 

                    • Positive and can-do attitude 

                    • Proficient in English

                    • Flexible and adaptable to change in priorities

                    • Exceptional organizational skills with great attention to detail

                    • Proactive nature and ability to hear actions and take or identify ownership of actions with ability to monitor and drive follow through 

                    • Ability to problem solve 

                    Qualifications Needed

                    • Demonstrated ability to manage calendars and timelines and assist in prioritization

                    • Past experience as executive assistant desirable

                    • Previous involvement in recruiting activities

                    • College degree preferably in business

                    • Consulting experience or project management experience with process optimization desirable

                    What we offer


                    • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day

                    • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard

                    • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.

                    • Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!

                    • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

                    • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

                    • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

                    • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

                    How to Apply

                    Please simply click the button on this page!