CluePoints is a fast-growing company and the premier provider of Risk-Based Quality Management and Data Quality Oversight solutions to clinical research organizations.  Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.

Responsibilities

As a member of our Research team:

• You develop new machine learning models to enhance the CluePoints web platform and/or to develop new products.
• You identify promising ML techniques from scientific literature and assess their viability
• You leverage relevant open-source resources and keep yourself up-to-date to new developments in this area
• You produce robust and clean python code 
• You follow ML best practices to keep track of experiments and models
• You identify new fields of applications for machine learning and deep learning within CluePoints and contribute to increased adoption of machine learning within the healthcare industry
• You stay on the edge of relevant research and help CluePoints to continue increasing its scientific visibility by participating at scientific conferences and publishing in scientific journals

Main Qualifications

• Master or PhD in Computer sciences or quantitative fields (maths, physics, ...)
• Professional experience in machine learning / data science
• Efficient in Python 
• Good knowledge in at least one deep learning platform like TensorFlow or PyTorch
• Experience with code versioning tools such as Git

Preferred Qualifications:

• Experience with deep learning and natural language Processing 
• Experience in supporting deployments of machine learning models
• Experience with medical data
• Experience in GPU computing

Top reasons to work with us:

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium). 
• If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard). 
• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens. 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards! 
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
  

***YOU MUST HAVE A VALID RIGHT TO WORK & LOCATED IN THE UK TO BE CONSIDERED FOR THE POSITION*** 

RESPONSABILITIES

Senior Test Automation Engineer is responsible for the test automation framework, and supports the development & execution of automated tests. Together with the Test Engineering Manager, the Senior Test Automation Engineer helps to execute the roadmap and strategy for automated testing and required infrastructure. Your overall responsibilities will be:

• Ownership of the test automation framework and tooling 
• Setting up, coaching and promoting best practices (e.g. Shift-Left approach) across Engineering Squads
• Overseeing the execution of test batches for the component & product portfolio
• Collaborating with Site Reliability Engineers for keeping the framework & tooling in optimal shape
• Supporting execution of automated Release Validation Tests (User Acceptance Testing) execution 
• Working on the continuous integration of the test scripts and driving the organization towards continuous testing
• Promoting the testing knowledge within the organization and provide guidance and assistance to enable developers to test
• Creating and maintaining test frameworks, applying architecture design
• Optimising existing frameworks and test suites performance and stability wise
• Supporting test maintenance and implementing improvements on maintenance effort


SKILLS NEEDED

• Proven track record in software testing, minimum 7 to 8 years of experience 
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player
• Strong analytical problem solving-skills, attention to detail, ability to think out of the box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements

QUALIFICATIONS

• Masters degree (Business or IT) or equivalent through experience in a related role
• Experience (2 to 5+ years) as a Senior Test Automation Engineer, Test Automation Architect or similar
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker
• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI, Jenkins
• Experience with test automation solutions like Cypress or Playwright
• Deep understanding of programming patterns, especially Page Object Pattern
• Experience in programming with scripting languages like Python, JavaScript, Ansible, Bash
• Experience with Test Management Tools like Zephyr or Xray
• Excellent knowledge of English, both spoken and written
• Experience with working in an Agile/Scrum development process

Are you a application architect with hands-on back-end engineering experience building cloud native applications? Would you like to be part of a hyper growth business, playing a key role in architecting our new ML based SaaS products?We are seeking talented, hands-on senior engineer to help scale our new innovative software products in production. You will make strategic, bold decisions that align with CluePoints’ SaaS vision and revolutionize clinical trial outcomes, powered by AI!

RESPONSIBILITIES

We are looking for an hands-on architect/ back-end developer who is passionate about:
• Helping engineers architect scalable, highly available application solutions that leverage Cloud (Azure)
• Architecting the macro-architecture of our set SaaS products and shared-services to be cloud optimized
• Working as a technical leader alongside technical leadership & product management.
• Providing deep software development knowledge with respect cloud architecture, design patterns and programming
• Advising and implementing Cloud best practices (preference: Azure)

QUALIFICATIONS

• 8+ years of experience of large-scale software development with recent coding experience in Python.
• 3+ years of experience of Cloud-native application architecture
• Master degree in software engineering or equivalent experience required

REASONS TO JOIN US 

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium). 
• If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard). 
• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens. 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards! 
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

RESPONSABILITIES

Senior Test Automation Engineer is responsible for the test automation framework, and supports the development & execution of automated tests. Together with the Test Engineering Manager, the Senior Test Automation Engineer helps to execute the roadmap and strategy for automated testing and required infrastructure. Your overall responsibilities will be:

• Ownership of the test automation framework and tooling 
• Setting up, coaching and promoting best practices (e.g. Shift-Left approach) across Engineering Squads
• Overseeing the execution of test batches for the component & product portfolio
• Collaborating with Site Reliability Engineers for keeping the framework & tooling in optimal shape
• Supporting execution of automated Release Validation Tests (User Acceptance Testing) execution 
• Working on the continuous integration of the test scripts and driving the organization towards continuous testing
• Promoting the testing knowledge within the organization and provide guidance and assistance to enable developers to test
• Creating and maintaining test frameworks, applying architecture design
• Optimising existing frameworks and test suites performance and stability wise
• Supporting test maintenance and implementing improvements on maintenance effort


SKILLS NEEDED

• Proven track record in software testing, minimum 7 to 8 years of experience 
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player
• Strong analytical problem solving-skills, attention to detail, ability to think out of the box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements

QUALIFICATIONS

• Masters degree (Business or IT) or equivalent through experience in a related role
• Experience (2 to 5+ years) as a Senior Test Automation Engineer, Test Automation Architect or similar
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker
• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI, Jenkins
• Experience with test automation solutions like Cypress or Playwright
• Deep understanding of programming patterns, especially Page Object Pattern
• Experience in programming with scripting languages like Python, JavaScript, Ansible, Bash
• Experience with Test Management Tools like Zephyr or Xray
• Excellent knowledge of English, both spoken and written
• Experience with working in an Agile/Scrum development process

CluePoints is a fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to Bio-Pharmaceutical and Medical Device organizations. Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.

As a member the CluePoints Research team at our Belgian offices, you will be responsible for delivering new and/or improved  statistical methods and extending the capabilities of a system for central statistical monitoring of clinical trials.

RESPONSIBILITIES

• Extend the capabilities of a system for central statistical monitoring of clinical trials by developing new statistical analyses and new functionalities. 
• Explore a range of data analysis / statistical modeling / machine-learning techniques and evaluate (via simulations and application to real-life datasets) their suitability, properties, implementation, ease of use, etc. 
• Work in close collaboration with a team of statisticians and data mining experts. 
• Interact with regulatory agencies (e.g., US Food and Drug Administration). 
• Stay on the edge of relevant research and help CluePoints increase its scientific visibility by attending relevant conferences and publishing in scientific journals.
• Work closely with stakeholders and CluePoints business counterparts to build innovative solutions.
• Provide guidance and supervision to junior/medior Research Scientists to help develop their technical expertise and ensure delivery of optimal solutions.

SKILLS AND QUALIFICATION NEEDED 

• PhD in statistics or biostatistics 
• 2+ (medior), 5+ (senior) years of hands-on work experience in statistics
• Experience in managing Statistical projects
• Strong programming skills in R are essential.
• Fluency in English is required
• Willingness to travel and knowledge of diverse cultures are assets
• Publications in scientific journals are assets
• Post-doc years of research in the health sector are a plus

REASONS TO WORK WITH US

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day 
• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard. 
• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium. 
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens. 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”! 
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
  

Are you a application architect with hands-on back-end engineering experience building cloud native applications? Would you like to be part of a hyper growth business, playing a key role in architecting our new ML based SaaS products?We are seeking talented, hands-on senior engineer to help scale our new innovative software products in production. You will make strategic, bold decisions that align with CluePoints’ SaaS vision and revolutionize clinical trial outcomes, powered by AI!

RESPONSIBILITIES

We are looking for an hands-on architect/ back-end developer who is passionate about:
• Helping engineers architect scalable, highly available application solutions that leverage Cloud (Azure)
• Architecting the macro-architecture of our set SaaS products and shared-services to be cloud optimized
• Working as a technical leader alongside technical leadership & product management.
• Providing deep software development knowledge with respect cloud architecture, design patterns and programming
• Advising and implementing Cloud best practices (preference: Azure)

QUALIFICATIONS

• 8+ years of experience of large-scale software development with recent coding experience in Python.
• 3+ years of experience of Cloud-native application architecture
• Master degree in software engineering or equivalent experience required

SRE Application engineer (SRE/App) is responsible for ensuring applications are deployed in a safe, consistent, manner along with any middleware that is being used. SRE/App as owner of final deployment artifacts, is responsible for review and acceptance of any configuration change, putting top emphasis on performance and reliability aspects of application configuration. SRE/App is also providing expertise to Development Squads and Perfomance Engineers on performance/reliability configuration and observability and drives technical troubleshooting sessions if needed.

RESPONSIBILITIES

• Raising the risk in case apps are not configured on architected in reliable and performant manner

• Ensuring applications have a correct coverage on observability metrics and traces

• Ensuring the apps are being deployed in accordance with the Azure and K8S best practices

• Providing expertise on performance and reliability configuration of applications, middleware, and dependencies

• Coordinating release process with the Dev Squads/ Release Management team

• Providing troubleshooting services upon request

• Providing On-call support for all software products

QUALIFICATIONS

• Master’s degree in computer science or software engineering or equivalent through experience in a related role

• Experience (3+) as an SRE, L3 Support Engineer or Devops Engineer

• Experience in Flux/ArgoCD with Helm and Kustomize

• Experience with observability tools, such as Prometheus, Grafana/Loki, DataDog, ElasticSearch

• Experience with performance tuning, scalability, reliability and capacity planning on Azure and K8S services

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins and GitOps toolkit

• Mediocre experience in programming languages Python, Bash

• Knowledge of data and metrics visualization tools (Kibana, Grafana) best practices

• Excellent knowledge of English  both spoken and written

• Team player & technical autonomy

***Please apply ONLY if you are located in Poland***

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 

What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery. 

• Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
• Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
• Identify and resolve technical issues, bottlenecks, and obstacles
• Conduct code reviews and provide technical feedback to team members
• Drive the overall technical direction and architecture of projects
• Solve complex performance problems and architectural challenges
• Mentor squad members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Stay up-to-date with the latest technology trends and best practices.

What You Need for this Position

• Hands-on OOP (7+ years) Back-End (Python) Experience
• Proven (2+ years) lead engineer Or Tech Lead experience
• A strong background in one of these areas:
• •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
  • An excellent problem-solving and decision-making abilities
• · A strong communication and collaboration skills
• · An ability to effectively mentor and develop squad members
• · A familiarity with agile methodologies and principles
• · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• · Master’s degree (or equivalent) in Computer Science/Engineering

Nice to have (advantageous) 

• Knowledge of container orchestration and/or microservice architecture
• Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Experience with D3.js and data visualizations is a plus
• A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
• If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
• If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
• Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
• You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
• At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
• You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

SRE Cloud Infrastructure engineer (SRE/Infra) is responsible for the development, the maintenance, the monitoring and the deployment automation of all Azure-based services. SRE/Infra also ensures the SRE/App and development squads are being provided with automation and capabilities for GitOps-enabled deployments, and all of the other supporting tools for observability and reliability. 

 

RESPONSIBILITIES 

• Develop and maintain automation for Azure services deployment 
• Maintain a service catalog, and making sure every item included in service catalog follows the best practices in regard to performance, reliability and observability  
• Ensure the services are being deployed in accordance with the Azure and K8S best practices 
• Provide an expertise on Azure offering 
• Provide On-call for Infra related issues  
• Deploy, maintain and operate any supporting tools (Gitlab, Eclipse, Defect Dojo etc.) 

QUALIFICATIONS 

• Master's degree in computer science and/or software engineering or equivalent through experience in a related role 
• Minimum of 3 years of experience of provisioning and maintaining Kubernetes on top of Azure 
• Familiarity with Microsoft Azure WAF and CAF 
• Experience in automation with Terraform 
• Experience in DevOps, CI/CD and GitOps approaches 
• Experience with monitoring tools, such as Prometheus, Grafana, DataDog, Dynatrace 
• Experience with performance tuning, scalability and capacity planning on Azure 
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 
• Basic experience in programming languages like Python, Bash 
• Excellent knowledge of English, both spoken and written 
• Open-minded, team player, technical autonomy 

REASONS TO JOIN US 

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium).  
• If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard).  
• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!  
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens.  
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities. 
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.  
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards!  
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program. 

We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.

In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.

Successful candidate will be able to:

• Build robust and scalable software using Python
• Refactor and perform code review
• Solve complex performance problems and architectural challenges
• Mentor junior team members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Analyze challenging problems and successfully deliver results

What you bring to the table:

• Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
• A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
• Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• Master’s degree (or equivalent) in Computer Science/Engineering
• Willingness to become a Squad Leader
  

Nice to have:

• Your experience with container orchestration and/or microservice architecture
• Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
• A constant desire to improve, to learn more and take things to the next level!

Our Stack:

• Python
• Angular
• Pyramid/Flask
• MySQL, MongoDB, Redis
• RabbitMQ, Celery
• Docker
• Gitlab
• Kubernetes, Helm, Terraform
• Azure
  

Oh, and by the way, we don’t need a cover letter!

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 

What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery. 

• Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
• Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
• Identify and resolve technical issues, bottlenecks, and obstacles
• Conduct code reviews and provide technical feedback to team members
• Drive the overall technical direction and architecture of projects
• Solve complex performance problems and architectural challenges
• Mentor squad members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Stay up-to-date with the latest technology trends and best practices.

What You Need for this Position

• Hands-on OOP (7+ years) Back-End (Python) Experience
• Proven (2+ years) lead engineer Or Tech Lead experience
• A strong background in one of these areas:
• •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
  • An excellent problem-solving and decision-making abilities
• · A strong communication and collaboration skills
• · An ability to effectively mentor and develop squad members
• · A familiarity with agile methodologies and principles
• · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• · Master’s degree (or equivalent) in Computer Science/Engineering

Nice to have (advantageous) 

• Knowledge of container orchestration and/or microservice architecture
• Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Experience with D3.js and data visualizations is a plus
• A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
• If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
• If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
• Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
• You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
• At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
• You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

The Software Performance Engineer will be responsible for the performance observability and testing of a product domain (i.e., software products within the same business domain). She/He will work closely together with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach. He will coach and support the different squads in their continuous performance improvement activities (e.g., troubleshooting, bottleneck identification). 

RESPONSIBILITIES

 • Ownership of the Performance Testing & Observability framework and tooling within a product domain 

• Set up, coach and promote best practices in Performance (testing & observability) across the squads within a product domain 

• Design and maintain K6 Test scripts and framework development 

• Design and maintain performance observability dashboards 

• Execute Performance Tests for software products within a domain – to identify issues and bottlenecks which may affect performance 

• Ensure that software products meet performance requirements • Work closely with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach 

• Work closely with the Domain Architect and the Engineering Director/Manager to identify and implement needed improvements and to optimize system performance, (e.g. database tuning and code optimizations). 

• Work closely with the development squads to identify and resolve performance issues and ensure that the software products and can handle the expected workload and user traffic • Work closely with the development squads to help them reproduce performance issues reported by the customers 

TECHNICAL QUALIFICATIONS 

• Master’s in Computer Science, Engineering or related discipline

 • 3+ years of experience in performance and observability engineering or a related field experience with performance testing tools, such as K6 (preferred), Gatling, LoadRunner, Blazemeter and Jmeter.

 • Experience with monitoring tools, such as Prometheus, InfluxDB, Grafana, DataDog, Dynatrace, New Relic or AppDynamics 

• Experience with performance tuning, scalability and capacity planning 

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 

• Basic knowledge and experience with Kubernetes 

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins 

• Basic experience in programming languages like JavaScript, TypeScript, Python, Bash • Basic SQL knowledge 

• Experience with test automation solutions like Playwright, Cypress is a plus 

• Experience with working in an Agile/Scrum development process 

SOFT SKILLS 

• Strong analytical problem solving-skills, attention to detail, ability to think out of the box 

• Open-minded, team player, autonomy, solution-driven, doer attitude 

• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements 

• Flexible and able to cope with an ever-changing, dynamic and exciting environment 

• Ability to work under pressure and to meet deadlines in a fast-paced environment 

• Excellent verbal and written communication skills in English

SRE Application engineer (SRE/App) is responsible for ensuring applications are deployed in a safe, consistent, manner along with any middleware that is being used. SRE/App as owner of final deployment artifacts, is responsible for review and acceptance of any configuration change, putting top emphasis on performance and reliability aspects of application configuration. SRE/App is also providing expertise to Development Squads and Perfomance Engineers on performance/reliability configuration and observability and drives technical troubleshooting sessions if needed.

RESPONSIBILITIES

• Raising the risk in case apps are not configured on architected in reliable and performant manner

• Ensuring applications have a correct coverage on observability metrics and traces

• Ensuring the apps are being deployed in accordance with the Azure and K8S best practices

• Providing expertise on performance and reliability configuration of applications, middleware, and dependencies

• Coordinating release process with the Dev Squads/ Release Management team

• Providing troubleshooting services upon request

• Providing On-call support for all software products

QUALIFICATIONS

• Master’s degree in computer science or software engineering or equivalent through experience in a related role

• Experience (3+) as an SRE, L3 Support Engineer or Devops Engineer

• Experience in Flux/ArgoCD with Helm and Customize

• Experience with observability tools, such as Prometheus, Grafana/Loki, DataDog, ElasticSearch

• Experience with performance tuning, scalability, reliability and capacity planning on Azure and K8S services

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins and GitOps toolkit

• Mediocre experience in programming languages Python, Bash

• Knowledge of data and metrics visualization tools (Kibana, Grafana) best practices

• Excellent knowledge of English  both spoken and written

• Team player & technical autonomy

As a Domain Architect, you will define the architectural foundations and technical roadmap for a product domain, ensuring alignment with the product domain vision. You’ll architect scalable, efficient, and reliable systems, adhering to architectural cross-product foundation set by Principal Engineers. Your role includes identifying and mitigating technical risks, making strategic decisions, and collaborating with Product Managers to balance roadmaps with technical debt. 

You’ll also ensure architectural consistency across two or three squads within the same domain, evaluate new technologies relevant to the domain, and mentor engineers regarding architectural decisions. 

RESPONSIBILITIES 

• Define and maintain the architectural vision for the product domain, ensuring alignment with the cross-product architectural vision. 

• Develop and maintain a comprehensive technical roadmap that guides the domain towards its architectural vision. 

• Architect systems designed for scalability, efficiency, and performance. 

• Guarantee the reliability and robustness of systems within the domain, aiming for high availability and fault tolerance. 

• Ensure adherence to cross-product architectural principles and guidelines set by Principal Engineers. 

• Proactively identify technical risks and develop mitigation strategies to address them. 

• Make well-informed architectural decisions that align with the product domain strategy. 

• Collaborate with the domain Product Manager to define and prioritize product roadmaps, balancing feature development with technical debt. 

• Collaborate with Lead Engineers to ensure architectural consistency and coherence across different squads and products. 

• Clearly communicate architectural decisions, strategies, and their implications to stakeholders at all levels. 

• Offer technical guidance and mentorship to Lead Engineers and development squads, fostering their professional growth. 

TECHNICAL QUALIFICATIONS 

• Master’s in Computer Science, Engineering or related discipline 

• 5+ year experience in Software development 

• 2+ year experience in Software architecture 

• A strong background in OOP in at least one of the following language: Python, Java, C# or C++ but with a crush on Python 

• Excellent knowledge of development best practices (testing, design patterns, etc) 

• Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. 

• Experience in designing and implementing microservices-based systems.

• Experience in DevOps practices. 

• Experience in IT infrastructure (multi-processing, load balancing, queuing) CluePoints Intelligent Statistical Monitoring Confidential and Proprietary Page 2 of 2 

• Experience in software networking (ZeroMQ, RabbitMQ, Websockets) 

• Ability to analyze and improve system performance, including profiling and tuning. 

• Experience interfacing with databases. 

LEADERSHIP SKILLS 

• Critical Thinking: The ability to analyze technical challenges deeply, consider multiple perspectives, evaluate evidence objectively, and make well-reasoned decisions. 

• Ownership: The capability to make technical decisions independently without deferring to upper technical leadership (Principals), while taking full accountability for the outcomes. 

• Stakeholder Management: The skill to navigate cross-functional relationships, ensuring collaboration and alignment with the product management and the technical leadership. 

• Non-technical Communication: Excellent verbal and written communication skills in English, with the ability to convey complex technical concepts to non-technical stakeholders, including senior leaders, presenting ideas clearly, persuasively, and with appropriate details. 

• Leading, Not Dictating: Inspiring and motivating others through a clear architectural vision, engaging the development squads and empowering them with autonomy. 

• Self-Awareness: Understanding one’s strengths and weaknesses, seeking feedback, and continuously striving for personal and professional growth. 

• Strategic thinking: The ability to communicate clearly the architecture and the technical roadmap. The capability to align domain architectural goals with product (management/operations) and higher engineering objectives.

CluePoints is an international, innovative, fast-growing (SaaS) company delivering business intelligence for clinical trials and are the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs, our software products enable both risk planning and operational monitoring and utilise advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.  

We are looking for a new Front-End Software Engineer to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for! 

What You Will Be Doing:

• Development in Javascript/Typescript/ HTML5/ CSS3/ Angular

• Deliver new application modules and improve the current ones

• Refactor and perform code review

• Work with our product team to improve application UI/UX and implement requirements

• Work together with back-end developers to identify the specifications

• Collaborate with the team improving our Front-end technology stack
  
  

Skills Needed:

• A programming background with 6 years + professional experience using Javascript/ HTML5/ CSS3

• Experience with a major front-end framework (Angular, ReactJS, Vue.js or similar)

• Passionate about web development and keeping up to date with the latest trends

• Be able to write clean, structured and maintainable code

• Be able to write cross-browser compatible code

• Understand API structures, REST concepts as well as JSON data structures.

• Experience with Git or other version control system

• Knowledge of Linux basics

• Experience working in an agile development environment

• Creativity and out-of-the-box thinking

• Capable of giving and accepting constructive feedback

• Experience with D3.js and data visualizations is a plus

• Experience with Node.js or Python is a plus

• Good in at least one of the following: Street Fighter, Rocket league, FIFA, Kicker (foosball) or Darts
  
  

Qualifications Needed:​

• Be fluent in English

• Master’s degree (or equivalent) in Computer Science/Engineering

• Good communication, teamwork and problem-solving skills.

Top Reasons to work with Us:

Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office (in Belgium) every 6 to 8 weeks.
When you come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard.

Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!

You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens.

At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.

RESPONSABILITIES

Senior Test Automation Engineer is responsible for the test automation framework, and supports the development & execution of automated tests. Together with the Test Engineering Manager, the Senior Test Automation Engineer helps to execute the roadmap and strategy for automated testing and required infrastructure. Your overall responsibilities will be:

• Ownership of the test automation framework and tooling 
• Setting up, coaching and promoting best practices (e.g. Shift-Left approach) across Engineering Squads
• Overseeing the execution of test batches for the component & product portfolio
• Collaborating with Site Reliability Engineers for keeping the framework & tooling in optimal shape
• Supporting execution of automated Release Validation Tests (User Acceptance Testing) execution 
• Working on the continuous integration of the test scripts and driving the organization towards continuous testing
• Promoting the testing knowledge within the organization and provide guidance and assistance to enable developers to test
• Creating and maintaining test frameworks, applying architecture design
• Optimising existing frameworks and test suites performance and stability wise
• Supporting test maintenance and implementing improvements on maintenance effort


SKILLS NEEDED


• Proven track record in software testing, minimum 7 to 8 years of experience 
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player
• Strong analytical problem solving-skills, attention to detail, ability to think out of the box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements

QUALIFICATIONS


• Masters degree (Business or IT) or equivalent through experience in a related role
• Experience (2 to 5+ years) as a Senior Test Automation Engineer, Test Automation Architect or similar
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker
• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI, Jenkins
• Experience with test automation solutions like Cypress or Playwright
• Deep understanding of programming patterns, especially Page Object Pattern
• Experience in programming with scripting languages like Python, JavaScript, Ansible, Bash
• Experience with Test Management Tools like Zephyr or Xray
• Excellent knowledge of English, both spoken and written
• Experience with working in an Agile/Scrum development process

Are you a application architect with hands-on back-end engineering experience building cloud native applications? Would you like to be part of a hyper growth business, playing a key role in architecting our new ML based SaaS products?We are seeking talented, hands-on senior engineer to help scale our new innovative software products in production. You will make strategic, bold decisions that align with CluePoints’ SaaS vision and revolutionize clinical trial outcomes, powered by AI!

RESPONSIBILITIES

We are looking for an hands-on architect/ back-end developer who is passionate about:
• Helping engineers architect scalable, highly available application solutions that leverage Cloud (Azure)
• Architecting the macro-architecture of our set SaaS products and shared-services to be cloud optimized
• Working as a technical leader alongside technical leadership & product management.
• Providing deep software development knowledge with respect cloud architecture, design patterns and programming
• Advising and implementing Cloud best practices (preference: Azure)

QUALIFICATIONS

• 8+ years of experience of large-scale software development with recent coding experience in Python.
• 3+ years of experience of Cloud-native application architecture
• Master degree in software engineering or equivalent experience required

About Us: 

We are a rapidly expanding, innovation-driven company in the e-clinical space, setting new standards in data quality and patient safety for clinical trials. Our cutting-edge, AI-powered solutions empower our clients—leading pharmaceutical companies and CROs worldwide—to integrate Risk-Based Quality Management (RBQM) practices seamlessly, optimizing trial outcomes while maintaining compliance with industry standards.

The Opportunity: 

Are you a seasoned RBQM specialist with hands-on experience in clinical risk management?

We’re looking for an RBQM Expert to deliver high-impact guidance and expertise, helping our clients implement and enhance RBQM processes tailored to their specific needs. This role is an opportunity to influence the future of clinical research by applying your RBQM skills in consultations, protocol reviews, and practical, client-centered training.

If you’re passionate about advancing RBQM and driving real change in the clinical field, this is the role for you!

What You’ll Do:

· Deliver Expert RBQM Consultation: Lead detailed consultations with clients, conducting risk assessments and offering data-driven recommendations that enhance trial quality.

· Guide Protocol and Process Improvement: Provide technical insight in reviewing client protocols and implementing RBQM best practices across studies.

· Collaborate on Product Development: Work closely with internal teams to provide feedback that shapes our products and ensures alignment with RBQM standards.

· Develop Educational Resources: Create materials and tools that support clients in their RBQM journey, reinforcing industry-leading practices.

What You Bring:

· RBQM Expertise: At least 5 years of experience in RBQM-focused clinical research, with proven skills in risk assessments, critical-to-quality identification, and data-driven risk management.

· Analytical Precision: A sharp eye for detail with a strong analytical approach to interpreting data and managing risks.

· Industry Knowledge: In-depth understanding of clinical trial processes, study phases, and RBQM requirements across therapeutic areas.

· Collaborative Communication: Excellent verbal and written communication skills for both internal and client interactions.

· Driven by Impact: Comfortable in a high-growth, innovative environment where your expertise will have a tangible impact on the future of clinical research.

Why Join Us?

· Innovative Culture: Work at the forefront of e-clinical solutions, helping shape the industry’s approach to data quality and patient safety.

· Expert Community: Join a team of highly skilled professionals who value collaboration, growth, and expertise.

· Meaningful Work: Drive real improvements in clinical trial outcomes, supporting clients in adopting industry-leading RBQM practices.

Ready to Make an Impact? If you’re a dedicated RBQM specialist ready to elevate the future of clinical research, we’d love to hear from you! Apply today to be part of a team that’s transforming RBQM in the pharmaceutical industry.

RESPONSIBILITIES

The Test Engineer is responsible for the testing process in the Squad, and supports needed product improvements. Together with the Engineering Manager, the Test Engineer helps to execute the roadmap and strategy for testing process. Your overall responsibilities will include:

• Planning and execution of application testing in cooperation with Product Owner and Squad members
• Identifying, documenting and tracking issues
• Helping to drive manual testing debt reduction process in the Squad
• Driving  Release Validation/Regression phase execution for release validation
• Working closely with Software/Test Engineers and Product Managers across Cluepoints to understand the context and drive testing processes to meet objectives
• Promoting testing best practices (e.g. shift-left approach) within the organization and provide guidance and assistance to enable developers to test
• Cooperating with fellow Test Engineers to identify areas for improvement and fix them
• Providing appropriate metrics to stakeholders
• Providing help and feedback on the functional documentation (e.g. Specification)

SKILLS NEEDED

• Minimum 3 years of experience in Software Testing/Quality Assurance
• Experience in Test Automation (preferrably Cypress) 
• Experience in the design of detailed and functional regression test plans as well as creation and execution of tests scripts
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player with ability to build relationship in the team
• Strong analytical problem solving-skills, attention to detail, ability to think out-of-the-box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process and to propose and drive necessary improvements
• Attention to details, ability to analyze business requirements, raise concerns and seek resolution to outstanding clarifications required for testing

QUALIFICATIONS
• Masters’ degree (Science or IT) or equivalent through experience in a related role
• Experience (3+ years ) as a Test/QA Engineer or Junior Automation Engineer
• Experience with Test Management Tools like Zephyr, Xray or similar
• Experience in working with and creating relevant Test Documentation (Test Plan, Test Strategy)
• Experience with working in an Agile/Scrum development process
• Excellent knowledge of English, both spoken and written
• Understanding and experience of Exploratory testing
• Understanding of CI/CD processes
• Experience in Test Automation (Cypress) is an advantage
• Experience in Pharma Industry (specifically Clinical Trials) is an advantage 

RESPONSIBILITIES

The Test Engineer is responsible for the testing process in the Squad, and supports needed product improvements. Together with the Engineering Manager, the Test Engineer helps to execute the roadmap and strategy for testing process. Your overall responsibilities will include:

• Planning and execution of application testing in cooperation with Product Owner and Squad members
• Identifying, documenting and tracking issues
• Helping to drive manual testing debt reduction process in the Squad
• Driving  Release Validation/Regression phase execution for release validation
• Working closely with Software/Test Engineers and Product Managers across Cluepoints to understand the context and drive testing processes to meet objectives
• Promoting testing best practices (e.g. shift-left approach) within the organization and provide guidance and assistance to enable developers to test
• Cooperating with fellow Test Engineers to identify areas for improvement and fix them
• Providing appropriate metrics to stakeholders
• Providing help and feedback on the functional documentation (e.g. Specification)

SKILLS NEEDED

• Minimum 3 years of experience in Software Testing/Quality Assurance
• Experience in Test Automation (preferrably Cypress) 
• Experience in the design of detailed and functional regression test plans as well as creation and execution of tests scripts
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player with ability to build relationship in the team
• Strong analytical problem solving-skills, attention to detail, ability to think out-of-the-box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process and to propose and drive necessary improvements
• Attention to details, ability to analyze business requirements, raise concerns and seek resolution to outstanding clarifications required for testing

QUALIFICATIONS
• Masters’ degree (Science or IT) or equivalent through experience in a related role
• Experience (3+ years ) as a Test/QA Engineer or Junior Automation Engineer
• Experience with Test Management Tools like Zephyr, Xray or similar
• Experience in working with and creating relevant Test Documentation (Test Plan, Test Strategy)
• Experience with working in an Agile/Scrum development process
• Excellent knowledge of English, both spoken and written
• Understanding and experience of Exploratory testing
• Understanding of CI/CD processes
• Experience in Test Automation (Cypress) is an advantage
• Experience in Pharma Industry (specifically Clinical Trials) is an advantage 

About Us: 

We are a rapidly expanding, innovation-driven company in the e-clinical space, setting new standards in data quality and patient safety for clinical trials. Our cutting-edge, AI-powered solutions empower our clients—leading pharmaceutical companies and CROs worldwide—to integrate Risk-Based Quality Management (RBQM) practices seamlessly, optimizing trial outcomes while maintaining compliance with industry standards.

The Opportunity: 

Are you a seasoned RBQM specialist with hands-on experience in clinical risk management?

We’re looking for an RBQM Expert to deliver high-impact guidance and expertise, helping our clients implement and enhance RBQM processes tailored to their specific needs. This role is an opportunity to influence the future of clinical research by applying your RBQM skills in consultations, protocol reviews, and practical, client-centered training.

If you’re passionate about advancing RBQM and driving real change in the clinical field, this is the role for you!

What You’ll Do:

· Deliver Expert RBQM Consultation: Lead detailed consultations with clients, conducting risk assessments and offering data-driven recommendations that enhance trial quality.

· Guide Protocol and Process Improvement: Provide technical insight in reviewing client protocols and implementing RBQM best practices across studies.

· Collaborate on Product Development: Work closely with internal teams to provide feedback that shapes our products and ensures alignment with RBQM standards.

· Develop Educational Resources: Create materials and tools that support clients in their RBQM journey, reinforcing industry-leading practices.

What You Bring:

· RBQM Expertise: At least 5 years of experience in RBQM-focused clinical research, with proven skills in risk assessments, critical-to-quality identification, and data-driven risk management.

· Analytical Precision: A sharp eye for detail with a strong analytical approach to interpreting data and managing risks.

· Industry Knowledge: In-depth understanding of clinical trial processes, study phases, and RBQM requirements across therapeutic areas.

· Collaborative Communication: Excellent verbal and written communication skills for both internal and client interactions.

· Driven by Impact: Comfortable in a high-growth, innovative environment where your expertise will have a tangible impact on the future of clinical research.

Why Join Us?

· Innovative Culture: Work at the forefront of e-clinical solutions, helping shape the industry’s approach to data quality and patient safety.

· Expert Community: Join a team of highly skilled professionals who value collaboration, growth, and expertise.

· Meaningful Work: Drive real improvements in clinical trial outcomes, supporting clients in adopting industry-leading RBQM practices.

Ready to Make an Impact? If you’re a dedicated RBQM specialist ready to elevate the future of clinical research, we’d love to hear from you! Apply today to be part of a team that’s transforming RBQM in the pharmaceutical industry.

***Please apply if you are located in Poland***

We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.

In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.

Successful candidate will be able to:

• Build robust and scalable software using Python
• Refactor and perform code review
• Solve complex performance problems and architectural challenges
• Mentor junior team members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Analyze challenging problems and successfully deliver results

What you bring to the table:

• Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
• A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
• Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• Master’s degree (or equivalent) in Computer Science/Engineering
• Willingness to become a Squad Leader
  

Nice to have:

• Your experience with container orchestration and/or microservice architecture
• Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
• A constant desire to improve, to learn more and take things to the next level!

Oh, and by the way, we don’t need a cover letter!

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

Our Stack:

• Python
• Angular
• Pyramid/Flask
• MySQL, MongoDB, Redis
• RabbitMQ, Celery
• Docker
• Gitlab
• Kubernetes, Helm, Terraform
• Azure
  

Reporting to the Chief Operating Officer, there is consensus that the timing is now right to appoint a Program Director to ensure the robust and commercially successful customer implementation of CluePoints enterprise software.

This role will be part of CluePoints continued growth by combining a strong customer focus with commercial understanding. One of the key indicators for success of this role is the adoption and satisfaction of customers with CluePoints solutions, which will lead to satisfied customers who continue to use, and expand the use of the CluePoints platform.

Key Responsibilities     

• Being a subject matter expert on the value and capability of the CluePoints solution and the benefits for the customer to using the platform
• Being able to articulate those benefits at every level, from the individual trial manager up to the head of R&D in global pharmaceutical companies
• Identifying stakeholders and understanding what will mutually benefit their needs and CluePoints
• Working across multiple customers to ensure the successful and impactful adoption of CluePoints software solutions
• Being structured, rigorous, data driven and most importantly proactive in managing large complex, multi stakeholder customers, understanding how to push and leverage the customer’s change management efforts
• Providing oversight and leadership to project managers to ensure the successful deployment, adoption and longterm success of the CluePoints customer base
• Collaborating with the larger CluePoints team during implementation and ramp-up activities to ensure alignment with Customer Success, Project Management and Business Development as needed
• Utilizing knowledge of how software solutions are implemented within the confines of Pharmaceutical regulations to play a key role in identifying solutions and navigating the challenges of implementation (e.g., disparate systems, variety of external data sources, validation protocols) cross functionally
• Strategically creating the overall plan to successfully implement assisting project managers with understanding the vision to incorporate correct project plans
• Being the voice of the customer back into the CluePoints organization. As someone who will be close to the customer and experiencing the most valuable elements of the product, opportunities for improvement and frustrations where they exist
• Gain respect as an internal expert in enterprise software implementation helping to grow the expertise within the project management discipline and across professional services

Experience

• Previous experience in the deployment of SaaS solutions in a complex, multi-stakeholder environment
• Commercially focused leader who can map their actions onto current or future customer retention and growth for the company
• Client-facing with excellent stakeholder management skills at all levels, from senior decision-makers to individual trial managers
• Strong understanding of clinical trials, ideally clinical trials’ technology (eCOA, IRT and similar solutions)
• Experience of balancing a portfolio of client accounts and being able to manage their time accordingly
• Experience of building strong and scaleable processes to enable teams to be more efficient and deliver a better customer experience
• Happy to work in a high-growth environment
• Highly analytical, able to create and use management information which will allow the business to understand customer adoption
• Collaborative team player who will be able to engage internally with key stakeholders including project managers, customer success and the technology team
• Experience in mentoring and guiding project managers

Location

This is an important leadership role. Whilst the position provides some remote working, individuals will need to be located in the UK, US (East Coast), Belgium, or Poland. Ideally, the person will be able to engage with team members face to face at regular intervals.

The Software Performance Engineer will be responsible for the performance observability and testing of a product domain (i.e., software products within the same business domain). She/He will work closely together with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach. He will coach and support the different squads in their continuous performance improvement activities (e.g., troubleshooting, bottleneck identification). 

RESPONSIBILITIES

 • Ownership of the Performance Testing & Observability framework and tooling within a product domain 

• Set up, coach and promote best practices in Performance (testing & observability) across the squads within a product domain 

• Design and maintain K6 Test scripts and framework development 

• Design and maintain performance observability dashboards 

• Execute Performance Tests for software products within a domain – to identify issues and bottlenecks which may affect performance 

• Ensure that software products meet performance requirements • Work closely with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach 

• Work closely with the Domain Architect and the Engineering Director/Manager to identify and implement needed improvements and to optimize system performance, (e.g. database tuning and code optimizations). 

• Work closely with the development squads to identify and resolve performance issues and ensure that the software products and can handle the expected workload and user traffic • Work closely with the development squads to help them reproduce performance issues reported by the customers 

TECHNICAL QUALIFICATIONS 

• Master’s in Computer Science, Engineering or related discipline

 • 3+ years of experience in performance and observability engineering or a related field experience with performance testing tools, such as K6 (preferred), Gatling, LoadRunner, Blazemeter and Jmeter.

 • Experience with monitoring tools, such as Prometheus, InfluxDB, Grafana, DataDog, Dynatrace, New Relic or AppDynamics 

• Experience with performance tuning, scalability and capacity planning 

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 

• Basic knowledge and experience with Kubernetes 

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins 

• Basic experience in programming languages like JavaScript, TypeScript, Python, Bash • Basic SQL knowledge 

• Experience with test automation solutions like Playwright, Cypress is a plus 

• Experience with working in an Agile/Scrum development process 

SOFT SKILLS 

• Strong analytical problem solving-skills, attention to detail, ability to think out of the box 

• Open-minded, team player, autonomy, solution-driven, doer attitude 

• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements 

• Flexible and able to cope with an ever-changing, dynamic and exciting environment 

• Ability to work under pressure and to meet deadlines in a fast-paced environment 

• Excellent verbal and written communication skills in English

***Please apply ONLY if you are located AND with a valid right to work in the UK  (NO VISA SPONSORSHIP PROVIDED)***

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 

What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery. 

• Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
• Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
• Identify and resolve technical issues, bottlenecks, and obstacles
• Conduct code reviews and provide technical feedback to team members
• Drive the overall technical direction and architecture of projects
• Solve complex performance problems and architectural challenges
• Mentor squad members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Stay up-to-date with the latest technology trends and best practices.

What You Need for this Position

• Hands-on OOP (7+ years) Back-End (Python) Experience
• Proven (2+ years) lead engineer Or Tech Lead experience
• A strong background in one of these areas:
• •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
  • An excellent problem-solving and decision-making abilities
• · A strong communication and collaboration skills
• · An ability to effectively mentor and develop squad members
• · A familiarity with agile methodologies and principles
• · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• · Master’s degree (or equivalent) in Computer Science/Engineering

Nice to have (advantageous) 

• Knowledge of container orchestration and/or microservice architecture
• Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Experience with D3.js and data visualizations is a plus
• A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
• If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
• If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
• Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
• You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
• At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
• You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

SRE Cloud Infrastructure engineer (SRE/Infra) is responsible for the development, the maintenance, the monitoring and the deployment automation of all Azure-based services. SRE/Infra also ensures the SRE/App and development squads are being provided with automation and capabilities for GitOps-enabled deployments, and all of the other supporting tools for observability and reliability. 

 

RESPONSIBILITIES 

• Develop and maintain automation for Azure services deployment 
• Maintain a service catalog, and making sure every item included in service catalog follows the best practices in regard to performance, reliability and observability  
• Ensure the services are being deployed in accordance with the Azure and K8S best practices 
• Provide an expertise on Azure offering 
• Provide On-call for Infra related issues  
• Deploy, maintain and operate any supporting tools (Gitlab, Eclipse, Defect Dojo etc.) 

QUALIFICATIONS 

• Master's degree in computer science and/or software engineering or equivalent through experience in a related role 
• Minimum of 3 years of experience of provisioning and maintaining Kubernetes on top of Azure 
• Familiarity with Microsoft Azure WAF and CAF 
• Experience in automation with Terraform 
• Experience in DevOps, CI/CD and GitOps approaches 
• Experience with monitoring tools, such as Prometheus, Grafana, DataDog, Dynatrace 
• Experience with performance tuning, scalability and capacity planning on Azure 
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 
• Basic experience in programming languages like Python, Bash 
• Excellent knowledge of English, both spoken and written 
• Open-minded, team player, technical autonomy 

REASONS TO JOIN US (BELGIUM) 

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium).  
• If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard).  
• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!  
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens.  
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities. 
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.  
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards!  
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program. 

We are seeking a detail-oriented administrative professional to assist our rapidly growing Operations Team.  Our team provides Professional Services to our Pharmaceutical, Biotechnology and CRO customer base.  The Operations Administrative Assistant will provide administrative functions, including completing tasks like taking meeting minutes and coordinating calendars and scheduling meetings.  In the fast-paced environment of our SaaS company, the successful candidate will play a role in ensuring the smooth coordination of administrative tasks as requested and assigned by the Manager of Operations Administration.  Assignments may be externally facing projects for our customers or internal assignments supporting the various Operations sub-teams. We are seeking an individual who thrives in a collaborative environment, possesses excellent prioritization and organizational skills, and has a knack for multitasking. We would welcome a motivated individual who desires to grow in these skills if there is a mutual willingness to work towards our company and departmental goals.

Responsibilities:

• Support efforts associated with the successful execution of all tasks as directed by the owner of the activity (i.e., the requestor, owner, project manager, etc.) and as agreed by the Manager of Operations Administration; this might be internal initiatives or external tasks.  
• Edit and format documents and presentation for both internal and external distribution according to our high-quality standards.
• Record and distribute meeting minutes, action items, and follow-up tasks understanding that the most important part of minutes is the documentation of decisions and actions.  Follow-up tasks from the meeting may be assigned by the requestor as needed.
• Support in entering forms and managing templates in the Document Management System.
• Maintain organized records, files, and documentation to facilitate easy retrieval of information.
• Assist in handling communication when requested, externally and internally, maintaining a high standard of professionalism and courtesy.
• Manage user and study access forms as needed and requested, making sure to ask and have the right information included. 
• Schedule and coordinate calendars for meetings as requested and according to the communicated guidelines from the requestor, making sure to ask and have the right information included (e.g., agenda, purpose, necessary and optional participants). 
• Pull reports and update reports for internal and external purposes 
• Update process documents as requested with the guidance of the Project Management Team and Leadership. 
• Organize materials in the Operations Team’s information-sharing portals (e.g., Confluence) as requested.
• Accept ad-hoc requests with a willingness to work with managers and requestors to prioritize efficiently and effectively. 
• Approach all tasks with a mindset of understanding the purpose and objectives.
• Ensure proper and thorough updates are provided to the task requestor and the Manager of Operations Administration. 

Qualifications:

• Proven experience as an Administrative Assistant or in a similar role, preferably in a professional service setting within a SaaS company
• Experience working in a clinical research field, with knowledge and understanding of the regulations and standards related to clinical trial conduct and clinical data management is preferred
• Efficient Time Management: Exhibits superior time management and prioritization abilities
• Attention to Detail: High focus on detail, especially in documentation and task management
• Possesses excellent verbal, written, and presentation skills in English levels
• Experience working in a team environment under time and resource constraints
• A team-oriented person with a “can do” attitude and solution-oriented mindset
• Eager to understand the broader context of tasks for quality improvement and correct execution, as well as willingness to ask questions if unsure
• Able to adapt and react to changing priorities in a fast-paced work environment; maintaining a calm demeanor under pressure with a focus on professional and respectful interaction at all organizational levels 

Requirements:

• Bachelor degree, preferably in a business, scientific or technical discipline
• Proficient in Microsoft Office Suite, Asana, Confluence and other relevant tools
• Technical aptitude desired 
• Open-minded and accepting of constructive feedback, collaborative 
• Recognize, exemplify, and adhere to the company values which center around care, respect, innovation, simplicity, and passion.
• Ability to handle confidential information with discretion if required/requested
• Up to 10% travel domestically & internationally
  

Reasons to work with us

• Flexibility is part of our DNA!
• Hybrid with 2-3 days in office per week 
  
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.

RESPONSIBILITIES

The Test Engineer is responsible for the testing process in the Squad, and supports needed product improvements. Together with the Engineering Manager, the Test Engineer helps to execute the roadmap and strategy for testing process. Your overall responsibilities will include:

• Planning and execution of application testing in cooperation with Product Owner and Squad members
• Identifying, documenting and tracking issues
• Helping to drive manual testing debt reduction process in the Squad
• Driving  Release Validation/Regression phase execution for release validation
• Working closely with Software/Test Engineers and Product Managers across Cluepoints to understand the context and drive testing processes to meet objectives
• Promoting testing best practices (e.g. shift-left approach) within the organization and provide guidance and assistance to enable developers to test
• Cooperating with fellow Test Engineers to identify areas for improvement and fix them
• Providing appropriate metrics to stakeholders
• Providing help and feedback on the functional documentation (e.g. Specification)

SKILLS NEEDED

• Minimum 3 years of experience in Software Testing/Quality Assurance
• Experience in Test Automation (preferrably Cypress) 
• Experience in the design of detailed and functional regression test plans as well as creation and execution of tests scripts
• Assertive with the ability to take ownership of the job and to work autonomously
• Flexible and able to cope with an ever-changing, dynamic and exciting environment
• Ability to work under pressure and to meet deadlines in a fast-paced environment
• Open-minded, team player with ability to build relationship in the team
• Strong analytical problem solving-skills, attention to detail, ability to think out-of-the-box
• Excellent verbal and written communication skills
• Ability to identify flaws in the testing process and to propose and drive necessary improvements
• Attention to details, ability to analyze business requirements, raise concerns and seek resolution to outstanding clarifications required for testing

QUALIFICATIONS
• Masters’ degree (Science or IT) or equivalent through experience in a related role
• Experience (3+ years ) as a Test/QA Engineer or Junior Automation Engineer
• Experience with Test Management Tools like Zephyr, Xray or similar
• Experience in working with and creating relevant Test Documentation (Test Plan, Test Strategy)
• Experience with working in an Agile/Scrum development process
• Excellent knowledge of English, both spoken and written
• Understanding and experience of Exploratory testing
• Understanding of CI/CD processes
• Experience in Test Automation (Cypress) is an advantage
• Experience in Pharma Industry (specifically Clinical Trials) is an advantage 

SRE Cloud Infrastructure engineer (SRE/Infra) is responsible for the development, the maintenance, the monitoring and the deployment automation of all Azure-based services. SRE/Infra also ensures the SRE/App and development squads are being provided with automation and capabilities for GitOps-enabled deployments, and all of the other supporting tools for observability and reliability. 

 

RESPONSIBILITIES 

• Develop and maintain automation for Azure services deployment 
• Maintain a service catalog, and making sure every item included in service catalog follows the best practices in regard to performance, reliability and observability  
• Ensure the services are being deployed in accordance with the Azure and K8S best practices 
• Provide an expertise on Azure offering 
• Provide On-call for Infra related issues  
• Deploy, maintain and operate any supporting tools (Gitlab, Eclipse, Defect Dojo etc.) 

QUALIFICATIONS 

• Master's degree in computer science and/or software engineering or equivalent through experience in a related role 
• Minimum of 3 years of experience of provisioning and maintaining Kubernetes on top of Azure 
• Familiarity with Microsoft Azure WAF and CAF 
• Experience in automation with Terraform 
• Experience in DevOps, CI/CD and GitOps approaches 
• Experience with monitoring tools, such as Prometheus, Grafana, DataDog, Dynatrace 
• Experience with performance tuning, scalability and capacity planning on Azure 
• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 
• Basic experience in programming languages like Python, Bash 
• Excellent knowledge of English, both spoken and written 
• Open-minded, team player, technical autonomy 

As a Domain Architect, you will define the architectural foundations and technical roadmap for a product domain, ensuring alignment with the product domain vision. You’ll architect scalable, efficient, and reliable systems, adhering to architectural cross-product foundation set by Principal Engineers. Your role includes identifying and mitigating technical risks, making strategic decisions, and collaborating with Product Managers to balance roadmaps with technical debt. 

You’ll also ensure architectural consistency across two or three squads within the same domain, evaluate new technologies relevant to the domain, and mentor engineers regarding architectural decisions. 

RESPONSIBILITIES 

• Define and maintain the architectural vision for the product domain, ensuring alignment with the cross-product architectural vision. 

• Develop and maintain a comprehensive technical roadmap that guides the domain towards its architectural vision. 

• Architect systems designed for scalability, efficiency, and performance. 

• Guarantee the reliability and robustness of systems within the domain, aiming for high availability and fault tolerance. 

• Ensure adherence to cross-product architectural principles and guidelines set by Principal Engineers. 

• Proactively identify technical risks and develop mitigation strategies to address them. 

• Make well-informed architectural decisions that align with the product domain strategy. 

• Collaborate with the domain Product Manager to define and prioritize product roadmaps, balancing feature development with technical debt. 

• Collaborate with Lead Engineers to ensure architectural consistency and coherence across different squads and products. 

• Clearly communicate architectural decisions, strategies, and their implications to stakeholders at all levels. 

• Offer technical guidance and mentorship to Lead Engineers and development squads, fostering their professional growth. 

TECHNICAL QUALIFICATIONS 

• Master’s in Computer Science, Engineering or related discipline 

• 5+ year experience in Software development 

• 2+ year experience in Software architecture 

• A strong background in OOP in at least one of the following language: Python, Java, C# or C++ but with a crush on Python 

• Excellent knowledge of development best practices (testing, design patterns, etc) 

• Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. 

• Experience in designing and implementing microservices-based systems.

• Experience in DevOps practices. 

• Experience in IT infrastructure (multi-processing, load balancing, queuing) CluePoints Intelligent Statistical Monitoring Confidential and Proprietary Page 2 of 2 

• Experience in software networking (ZeroMQ, RabbitMQ, Websockets) 

• Ability to analyze and improve system performance, including profiling and tuning. 

• Experience interfacing with databases. 

LEADERSHIP SKILLS 

• Critical Thinking: The ability to analyze technical challenges deeply, consider multiple perspectives, evaluate evidence objectively, and make well-reasoned decisions. 

• Ownership: The capability to make technical decisions independently without deferring to upper technical leadership (Principals), while taking full accountability for the outcomes. 

• Stakeholder Management: The skill to navigate cross-functional relationships, ensuring collaboration and alignment with the product management and the technical leadership. 

• Non-technical Communication: Excellent verbal and written communication skills in English, with the ability to convey complex technical concepts to non-technical stakeholders, including senior leaders, presenting ideas clearly, persuasively, and with appropriate details. 

• Leading, Not Dictating: Inspiring and motivating others through a clear architectural vision, engaging the development squads and empowering them with autonomy. 

• Self-Awareness: Understanding one’s strengths and weaknesses, seeking feedback, and continuously striving for personal and professional growth. 

• Strategic thinking: The ability to communicate clearly the architecture and the technical roadmap. The capability to align domain architectural goals with product (management/operations) and higher engineering objectives.

We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.

In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.

Successful candidate will be able to:

• Build robust and scalable software using Python
• Refactor and perform code review
• Solve complex performance problems and architectural challenges
• Mentor junior team members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Analyze challenging problems and successfully deliver results

What you bring to the table:

• Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
• A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
• Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• Master’s degree (or equivalent) in Computer Science/Engineering
• Willingness to become a Squad Leader
  

Nice to have:

• Your experience with container orchestration and/or microservice architecture
• Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
• A constant desire to improve, to learn more and take things to the next level!

Oh, and by the way, we don’t need a cover letter!

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

Our Stack:

• Python
• Angular
• Pyramid/Flask
• MySQL, MongoDB, Redis
• RabbitMQ, Celery
• Docker
• Gitlab
• Kubernetes, Helm, Terraform
• Azure
  

DEPARTMENT: Product 

REPORTS TO: Engineering Manager 

The Software Performance Engineer will be responsible for the performance observability and testing of a product domain (i.e., software products within the same business domain). She/He will work closely together with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach. He will coach and support the different squads in their continuous performance improvement activities (e.g., troubleshooting, bottleneck identification). 

RESPONSIBILITIES

 • Ownership of the Performance Testing & Observability framework and tooling within a product domain 

• Set up, coach and promote best practices in Performance (testing & observability) across the squads within a product domain 

• Design and maintain K6 Test scripts and framework development 

• Design and maintain performance observability dashboards 

• Execute Performance Tests for software products within a domain – to identify issues and bottlenecks which may affect performance 

• Ensure that software products meet performance requirements • Work closely with the Domain Architect and the Engineering Director/Manager to develop an observability/test strategy and operational approach 

• Work closely with the Domain Architect and the Engineering Director/Manager to identify and implement needed improvements and to optimize system performance, (e.g. database tuning and code optimizations). 

• Work closely with the development squads to identify and resolve performance issues and ensure that the software products and can handle the expected workload and user traffic • Work closely with the development squads to help them reproduce performance issues reported by the customers 

TECHNICAL QUALIFICATIONS 

• Master’s in Computer Science, Engineering or related discipline

 • 3+ years of experience in performance and observability engineering or a related field experience with performance testing tools, such as K6 (preferred), Gatling, LoadRunner, Blazemeter and Jmeter.

 • Experience with monitoring tools, such as Prometheus, InfluxDB, Grafana, DataDog, Dynatrace, New Relic or AppDynamics 

• Experience with performance tuning, scalability and capacity planning 

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker 

• Basic knowledge and experience with Kubernetes 

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins 

• Basic experience in programming languages like JavaScript, TypeScript, Python, Bash • Basic SQL knowledge 

• Experience with test automation solutions like Playwright, Cypress is a plus 

• Experience with working in an Agile/Scrum development process 

SOFT SKILLS 

• Strong analytical problem solving-skills, attention to detail, ability to think out of the box 

• Open-minded, team player, autonomy, solution-driven, doer attitude 

• Ability to identify flaws in the testing process, toolset, infrastructure and to propose and drive necessary improvements 

• Flexible and able to cope with an ever-changing, dynamic and exciting environment 

• Ability to work under pressure and to meet deadlines in a fast-paced environment 

• Excellent verbal and written communication skills in English

CluePoints is an innovative and  fast-growing company and the premier provider of Risk-Based Quality Management and Data Quality Oversight solutions to clinical research organizations. We are looking for Senior IT Support Engineer to join our team. 

RESPONSIBILITIES

•  Installing, configuring and maintaining the network, computers and business tools including hardware, system software, data storage, applications and VoIP telco.
• Sustaining network integrity and security (internal backups, access controls, VPN IPSEC connection, firewalls and intrusion detection systems…).
• Diagnosing and resolving hardware, software, networking, and system issues and outages when they arise.
• Replacing and upgrading defective or outdated components when necessary.
• Monitoring system performance to ensure everything runs smoothly and securely.
• Researching and recommending new approaches to improve the networked computer and cloud-based server system while anticipating prerequisites, consequences and side effects.
• Providing technical support when requested.
• Documenting IT infrastructure, assets, software implementation and any processes which employees need to follow in order to successfully work within our computing system.
• Set up employee accounts and IT requirements.

QUALIFICATIONS

• Excellent knowledge of IT systems (Windows, Linux, Mac) and infrastructure 
• Knowledge of:
• Microsoft Entra ID
• Office 365
• Atlassian (Jira, Confluence)
• Professional certification or completed training programs are a plus. 
• Prior experience in corporate IT support roles (e.g., IT Support Engineer, Support Officer) with a strong focus on end-user support and service desk operations.
  
• Prior experience with networks, databases and patch management. 
• Strong knowledge of security issues and ways to prevent them. 
• Knowledge of the best practices, software and processes in the industry. 
• Excellent problem-solving aptitude and analytical skill. 
• Ability to prioritize a wide range of workloads with critical deadlines and manage an IT project from end to end.
• Able to evolve in a fast-moving environment and bring innovative thinking.
• High degree of accuracy and attention to detail.
• Team player.
• Strong communication skills. 
• Excellent English oral and written communication skills.
• Bachelor's degree in computer science, information technology or related fields, or equivalent relevant experience.

SKILLS AND COMPETENCES

• OS: Windows, MacOS and Linux.
• Infrastructure: Azure cloud, Intune, Jamf, Ubuntu Landscape
• Networking: Firewall, VPN/ZTNA, IPSEC, Switch, DNS, DHCP & Meraki WIFI installation, configuration and administration
• Atlassian

REASONS TO JOIN US 

• Flexibility is part of our DNA
• Hybrid with 2-3 days in office per week 
• Our offices provide a fun atmosphere: PS4, foosball, and our newly added dartboard
• Many activities are organized during the year such as team lunches, happy hours, team buildings, holiday parties and many other celebrations! 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.

SRE Application engineer (SRE/App) is responsible for ensuring applications are deployed in a safe, consistent, manner along with any middleware that is being used. SRE/App as owner of final deployment artifacts, is responsible for review and acceptance of any configuration change, putting top emphasis on performance and reliability aspects of application configuration. SRE/App is also providing expertise to Development Squads and Perfomance Engineers on performance/reliability configuration and observability and drives technical troubleshooting sessions if needed.

RESPONSIBILITIES

• Raising the risk in case apps are not configured on architected in reliable and performant manner

• Ensuring applications have a correct coverage on observability metrics and traces

• Ensuring the apps are being deployed in accordance with the Azure and K8S best practices

• Providing expertise on performance and reliability configuration of applications, middleware, and dependencies

• Coordinating release process with the Dev Squads/ Release Management team

• Providing troubleshooting services upon request

• Providing On-call support for all software products

QUALIFICATIONS

• Master’s degree in computer science or software engineering or equivalent through experience in a related role

• Experience (3+) as an SRE, L3 Support Engineer or Devops Engineer

• Experience in Flux/ArgoCD with Helm and Customize

• Experience with observability tools, such as Prometheus, Grafana/Loki, DataDog, ElasticSearch

• Experience with performance tuning, scalability, reliability and capacity planning on Azure and K8S services

• Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes, Docker

• Experience with building/maintaining CI/CD pipelines with the tools like GitLab CI/GitHub Actions/Jenkins and GitOps toolkit

• Mediocre experience in programming languages Python, Bash

• Knowledge of data and metrics visualization tools (Kibana, Grafana) best practices

• Excellent knowledge of English  both spoken and written

• Team player & technical autonomy

SCOPE:

The Platform Analyst will support clients to ensure their RBQM related business requirements are achieved during the implementation of the CluePoints Platform through gap analysis, process definition and recommended solutions. 

This Platform Analyst understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the Product team on the client’s business requirements and assists with facilitating communication and alignment between functions and Product from the gathering of initial requirements to final implementation. This Analyst may also be responsible for the development of business and technical process documentation and training materials.

Maintaining excellent communication, attention to detail and establishing strong relationships are keys to success in your interactions with colleagues from within other CluePoints departments as well as externally with our clients.

RESPONSIBILITIES:

• Developing and maintaining documentation to support the Business Analyst Services which are provided both internally and externally
• Understanding and evaluating current business processes in the context of the integration of the CluePoints platform modules into the customer’s ecosystem (i.e., CTMS integration, SSO integration, Usage Dashboard, Connectors, Validation)
• Identifying, evaluating and developing recommendations and procedures that foster the successful integration of CluePoints platform modules
• Support the successful operational and technical integration of CluePoints platform modules into the customer’s ecosystem by:
  o providing leadership and consultation in planning and executing integration
  o supporting the collection of business requirements and definition of functional specifications
  o collaborating with the Operational Project Manager to ensure successful execution of tasks and objectives
• Develop and maintain implementation frameworks for all CluePoints modules
• Participate in the continuous improvement and development of our product solutions and operational processes by acting as a Subject Matter Expert
• Support Business Development in pre-sales activities
• Support Customer Success in platform integration by defining applicable process implementation strategies as well as identification of areas of risk or limitations for a successful CluePoints implementation
• Acquiring a deep understanding of existing systems/platforms
• Capturing business needs and supporting the research of potential new solutions to business needs
• Presenting ideas and observations in meetings
• Collaborating with end users and stakeholders across Product and Business functions
• Contributing a steady stream of creative, out-of-the-box thinking in support of innovation and problem solving

REQUIREMENTS:

• Bachelor's Degree or equivalent, in Information System, Computer Science, Business, or other related fields
• 5+ years of relevant work experience working in SaaS environment with a background in consulting
• Experience with project leadership in a clinical development environment
• A customer-mindset including excellent empathy skills in order to better understand your audience
• Above average understanding of the requirements of working in a regulated environment (i.e., ICH, FDA, EMA, MHRA)
• Effective English verbal and written communication skills including the ability to relay information both internally and externally
• Ability to ask the right questions to surface essential information
• Good understanding of software implementation, software validation and RBQM methodologies
• Advanced analytical skills including the ability to document analysis of current and future states
• Ability to create documentation that is levelled for both business and technical users
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Works independently with an ability to multi-task and provide expertise on multiple projects concurrently
• Ability to thrive in a fast-moving environment, under time and resource constraints
• Comfortable working globally across multiple time zones
• Up to 10% travel domestically & internationally

SCOPE:

The Platform Analyst will support clients to ensure their RBQM related business requirements are achieved during the implementation of the CluePoints Platform through gap analysis, process definition and recommended solutions. 

This Platform Analyst understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the Product team on the client’s business requirements and assists with facilitating communication and alignment between functions and Product from the gathering of initial requirements to final implementation. This Analyst may also be responsible for the development of business and technical process documentation and training materials.

Maintaining excellent communication, attention to detail and establishing strong relationships are keys to success in your interactions with colleagues from within other CluePoints departments as well as externally with our clients.

RESPONSIBILITIES:

• Developing and maintaining documentation to support the Business Analyst Services which are provided both internally and externally
• Understanding and evaluating current business processes in the context of the integration of the CluePoints platform modules into the customer’s ecosystem (i.e., CTMS integration, SSO integration, Usage Dashboard, Connectors, Validation)
• Identifying, evaluating and developing recommendations and procedures that foster the successful integration of CluePoints platform modules
• Support the successful operational and technical integration of CluePoints platform modules into the customer’s ecosystem by:
  o providing leadership and consultation in planning and executing integration
  o supporting the collection of business requirements and definition of functional specifications
  o collaborating with the Operational Project Manager to ensure successful execution of tasks and objectives
• Develop and maintain implementation frameworks for all CluePoints modules
• Participate in the continuous improvement and development of our product solutions and operational processes by acting as a Subject Matter Expert
• Support Business Development in pre-sales activities
• Support Customer Success in platform integration by defining applicable process implementation strategies as well as identification of areas of risk or limitations for a successful CluePoints implementation
• Acquiring a deep understanding of existing systems/platforms
• Capturing business needs and supporting the research of potential new solutions to business needs
• Presenting ideas and observations in meetings
• Collaborating with end users and stakeholders across Product and Business functions
• Contributing a steady stream of creative, out-of-the-box thinking in support of innovation and problem solving

REQUIREMENTS:

• Bachelor's Degree or equivalent, in Information System, Computer Science, Business, or other related fields
• 5+ years of relevant work experience working in SaaS environment with a background in consulting
• Experience with project leadership in a clinical development environment
• A customer-mindset including excellent empathy skills in order to better understand your audience
• Above average understanding of the requirements of working in a regulated environment (i.e., ICH, FDA, EMA, MHRA)
• Effective English verbal and written communication skills including the ability to relay information both internally and externally
• Ability to ask the right questions to surface essential information
• Good understanding of software implementation, software validation and RBQM methodologies
• Advanced analytical skills including the ability to document analysis of current and future states
• Ability to create documentation that is levelled for both business and technical users
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Works independently with an ability to multi-task and provide expertise on multiple projects concurrently
• Ability to thrive in a fast-moving environment, under time and resource constraints
• Comfortable working globally across multiple time zones
• Up to 10% travel domestically & internationally

What You Will Be Doing

• The Engineering Manager is first and foremost a team manager. You will have the respect of your teams because you are technical by training, because you know how to plan and deliver on time but also because you have that soft skill of understanding and caring about
people.

• You are a great team builder, an excellent recruiter, a great communicator, and a great issue resolver.

• You set the direction for an engineering department are in charge of the entire organization

• You hire and manage a strong and unified technology team. Develop, motivate and keep talent. Manage Third party technology providers.

• You are responsible for establishing together with the Lead Application Architect and the Lead DevOps the technical strategy. Design, validate and implement a Tech Roadmap.

• You are supporting the Chief Product Officer in managing the annual bottom-up budget for the engineering department.

• Responsible for setting and approving policies as well as establishing department guidelines. You ensure good communication and knowledge sharing across the entire engineering organization as well as outside your organization (product, R&D).

• You report to the Chief Product Officer.

What You Need for this Position

• Master’s degree (or equivalent) in Computer Science/Engineering.
• Minimum 5 years of professional experience in the software industry
• A strong background in OOP in at least one of the following language: Python, Java, C# or C++.
• Experience interfacing with databases (SQL and/or NoSQL).
• Experience in IT infrastructure (multi-processing, load balancing, queuing).
• Experience in software networking (ZeroMQ, RabbitMQ, Websockets).
• Good knowledge of development best practices (testing, design patterns, etc).
• Have a genuine passion and curiosity towards tech, with a willingness to experiment, evaluate, and introduce other team members to new frameworks, technology, and workflows, and be willing to work on a huge array of differing technology solutions.
• Have hands-on experience with Continuous Integration and Continuous Deployment. systems, and an understanding of how to make Test Driven Infrastructure work in complex environments.
• Experience working in an agile development environment.
• Excellent written and oral communication skills. Ability to speak with stakeholders and communicate with different tech teams. Strong English speaking skills.
• Experience in implementing SAAS/Cloud based solutions is a big plus.

What You Will Be Doing

• The Engineering Manager is first and foremost a team manager. You will have the respect of your teams because you are technical by training, because you know how to plan and deliver on time but also because you have that soft skill of understanding and caring about
people.

• You are a great team builder, an excellent recruiter, a great communicator, and a great issue resolver.

• You set the direction for an engineering department are in charge of the entire organization

• You hire and manage a strong and unified technology team. Develop, motivate and keep talent. Manage Third party technology providers.

• You are responsible for establishing together with the Lead Application Architect and the Lead DevOps the technical strategy. Design, validate and implement a Tech Roadmap.

• You are supporting the Chief Product Officer in managing the annual bottom-up budget for the engineering department.

• Responsible for setting and approving policies as well as establishing department guidelines. You ensure good communication and knowledge sharing across the entire engineering organization as well as outside your organization (product, R&D).

• You report to the Chief Product Officer.

What You Need for this Position

• Master’s degree (or equivalent) in Computer Science/Engineering.
• Minimum 5 years of professional experience in the software industry
• A strong background in OOP in at least one of the following language: Python, Java, C# or C++.
• Experience interfacing with databases (SQL and/or NoSQL).
• Experience in IT infrastructure (multi-processing, load balancing, queuing).
• Experience in software networking (ZeroMQ, RabbitMQ, Websockets).
• Good knowledge of development best practices (testing, design patterns, etc).
• Have a genuine passion and curiosity towards tech, with a willingness to experiment, evaluate, and introduce other team members to new frameworks, technology, and workflows, and be willing to work on a huge array of differing technology solutions.
• Have hands-on experience with Continuous Integration and Continuous Deployment. systems, and an understanding of how to make Test Driven Infrastructure work in complex environments.
• Experience working in an agile development environment.
• Excellent written and oral communication skills. Ability to speak with stakeholders and communicate with different tech teams. Strong English speaking skills.
• Experience in implementing SAAS/Cloud based solutions is a big plus.

***Please apply if you are located in Poland***

CluePoints is an international, innovative, fast-growing (SaaS) company delivering business intelligence for clinical trials and are the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs, our software products enable both risk planning and operational monitoring and utilise advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.  

We are looking for a new Front-End Software Engineer to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for! 

What You Will Be Doing:

• Development in Javascript/Typescript/ HTML5/ CSS3/ Angular

• Deliver new application modules and improve the current ones

• Refactor and perform code review

• Work with our product team to improve application UI/UX and implement requirements

• Work together with back-end developers to identify the specifications

• Collaborate with the team improving our Front-end technology stack
  
  

Skills Needed:

• A programming background with 6 years + professional experience using Javascript/ HTML5/ CSS3

• Experience with a major front-end framework (Angular, ReactJS, Vue.js or similar)

• Passionate about web development and keeping up to date with the latest trends

• Be able to write clean, structured and maintainable code

• Be able to write cross-browser compatible code

• Understand API structures, REST concepts as well as JSON data structures.

• Experience with Git or other version control system

• Knowledge of Linux basics

• Experience working in an agile development environment

• Creativity and out-of-the-box thinking

• Capable of giving and accepting constructive feedback

• Experience with D3.js and data visualizations is a plus

• Experience with Node.js or Python is a plus

• Good in at least one of the following: Street Fighter, Rocket league, FIFA, Kicker (foosball) or Darts
  
  

Qualifications Needed:​

• Be fluent in English

• Master’s degree (or equivalent) in Computer Science/Engineering

• Good communication, teamwork and problem-solving skills.

Top Reasons to work with Us:

Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office (in Belgium) every 6 to 8 weeks.
When you come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard.

Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!

You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens.

At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.