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Clinical Data Insights Analyst (Medior)

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
13/06/2024 07:16:01

Professional Services Administrative Assistant (US)

2 open positions

We are seeking a detail-oriented administrative professional to assist our rapidly growing Operations Team.  Our team provides Professional Services to our Pharmaceutical, Biotechnology and CRO customer base.  The Operations Administrative Assistant will provide administrative functions, including completing tasks like taking meeting minutes and coordinating calendars and scheduling meetings.  In the fast-paced environment of our SaaS company, the successful candidate will play a role in ensuring the smooth coordination of administrative tasks as requested and assigned by the Manager of Operations Administration.  Assignments may be externally facing projects for our customers or internal assignments supporting the various Operations sub-teams. We are seeking an individual who thrives in a collaborative environment, possesses excellent prioritization and organizational skills, and has a knack for multitasking. We would welcome a motivated individual who desires to grow in these skills if there is a mutual willingness to work towards our company and departmental goals.

 

Responsibilities:

  • Support efforts associated with the successful execution of all tasks as directed by the owner of the activity (i.e., the requestor, owner, project manager, etc.) and as agreed by the Manager of Operations Administration; this might be internal initiatives or external tasks.  
  • Edit and format documents and presentation for both internal and external distribution according to our high-quality standards.
  • Record and distribute meeting minutes, action items, and follow-up tasks understanding that the most important part of minutes is the documentation of decisions and actions.  Follow-up tasks from the meeting may be assigned by the requestor as needed.
  • Support in entering forms and managing templates in the Document Management System.
  • Maintain organized records, files, and documentation to facilitate easy retrieval of information.
  • Assist in handling communication when requested, externally and internally, maintaining a high standard of professionalism and courtesy.
  • Manage user and study access forms as needed and requested, making sure to ask and have the right information included. 
  • Schedule and coordinate calendars for meetings as requested and according to the communicated guidelines from the requestor, making sure to ask and have the right information included (e.g., agenda, purpose, necessary and optional participants). 
  • Pull reports and update reports for internal and external purposes 
  • Update process documents as requested with the guidance of the Project Management Team and Leadership. 
  • Organize materials in the Operations Team’s information-sharing portals (e.g., Confluence) as requested.
  • Accept ad-hoc requests with a willingness to work with managers and requestors to prioritize efficiently and effectively. 
  • Approach all tasks with a mindset of understanding the purpose and objectives.
  • Ensure proper and thorough updates are provided to the task requestor and the Manager of Operations Administration.

 

Qualifications:

  • Proven experience as an Administrative Assistant or in a similar role, preferably in a professional service setting within a SaaS company
  • Experience working in a clinical research field, with knowledge and understanding of the regulations and standards related to clinical trial conduct and clinical data management is preferred
  • Efficient Time Management: Exhibits superior time management and prioritization abilities
  • Attention to Detail: High focus on detail, especially in documentation and task management
  • Possesses excellent verbal, written, and presentation skills in English levels
  • Experience working in a team environment under time and resource constraints
  • A team-oriented person with a “can do” attitude and solution-oriented mindset
  • Eager to understand the broader context of tasks for quality improvement and correct execution, as well as willingness to ask questions if unsure
  • Able to adapt and react to changing priorities in a fast-paced work environment; maintaining a calm demeanor under pressure with a focus on professional and respectful interaction at all organizational levels

 

Requirements:

  • College degree, preferably in a business, scientific or technical discipline
  • Proficient in Microsoft Office Suite, Asana, Confluence and other relevant tools
  • Technical aptitude desired 
  • Open-minded and accepting of constructive feedback, collaborative 
  • Recognize, exemplify, and adhere to the company values which center around care, respect, innovation, simplicity, and passion.
  • Ability to handle confidential information with discretion if required/requested


1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
29/05/2024 20:13:29

Machine Learning Engineer

2 open positions

CluePoints is a fast-growing company and the premier provider of Risk-Based Quality Management and Data Quality Oversight solutions to clinical research organizations.  Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.

 

Responsibilities

As a member of our Research team:

  • You develop new machine learning models to enhance the CluePoints web platform and/or to develop new products.
  • You identify promising ML techniques from scientific literature and assess their viability
  • You leverage relevant open-source resources and keep yourself up-to-date to new developments in this area
  • You produce robust and clean python code 
  • You follow ML best practices to keep track of experiments and models
  • You identify new fields of applications for machine learning and deep learning within CluePoints and contribute to increased adoption of machine learning within the healthcare industry
  • You stay on the edge of relevant research and help CluePoints to continue increasing its scientific visibility by participating at scientific conferences and publishing in scientific journals

Main Qualifications

  • Master or PhD in Computer sciences or quantitative fields (maths, physics, ...)
  • Professional experience in machine learning / data science
  • Efficient in Python 
  • Good knowledge in at least one deep learning platform like TensorFlow or PyTorch
  • Experience with code versioning tools such as Git

Preferred Qualifications:

  • Experience with deep learning and natural language Processing 
  • Experience in supporting deployments of machine learning models
  • Experience with medical data
  • Experience in GPU computing

Top reasons to work with us:

  • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium). 
  • If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard). 
  • Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
  • You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens. 
  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards! 
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
10/06/2024 13:54:51

Project Manager - Release Projects

1 open positions


RESPONSIBILITIES

 CluePoints is seeking an experienced and highly motivated Project Manager to support the software release process. As a Project Manager, you will be leading process improvement projects, and support the Product Owners and the Release Management. You will also be responsible for software release projects, i.e. communicating & coordinating between cross-functional teams and operational aspects of the release process, including day-to-day status follow-up, until release validation. The successful candidate will have a deep understanding of Agile methodologies, experience in software project management, and excellent communication skill. Your overall responsibilities will be:

 

  • Lead the planning, execution, and delivery of process improvement projects within the software development team
  • Work closely together with Product Owners, Product Managers and other stakeholders to identify areas of improvement and develop new processes to optimize software development workflows
  • Manage and facilitate the release projects, ensuring successful delivery of software products and features 
  • Support the beta release process, including coordinating with cross-functional teams and collecting feedback from beta users
  • Provide regular updates on project progress to stakeholders and leadership 
  • Foster a culture of collaboration, continuous improvement, and innovation within the team and across the organization

 

SKILLS NEEDED

  • Experience in software development, and/or experience in project management, with a focus on software development process improvements
  • Knowledge of agile processes, change management
  • Assertive with the ability to take ownership of the job and to work autonomously
  • Translate technical details into status summary for communication use
  • Ability to work under pressure and to meet deadlines in a fast-paced environment and adapt to changing priorities and requirements
  • Open-minded, team player
  • Strong analytical and problem solving-skills, attention to detail, ability to think out of the box
  • Excellent verbal and written communication skills


QUALIFICATIONS

  • Bachelor's degree in Computer Science, Engineering, or related field 
  • Certified Scrum Master (CSM) and/or Scaled Agile Framework (SAFe) or LeSS certification is a plus 
  • Deep understanding of Agile methodologies and experience with Agile frameworks such as Scrum or Kaban 
New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
10/06/2024 07:27:07

User Education Specialist

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
05/06/2024 12:14:22

Professional Services Resource Manager (US)

1 open positions


1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
10/06/2024 16:04:42

Lead Engineer - Python (UK Remote)

1 open positions

***Please apply ONLY if you are located AND with a valid right to work in the UK  (NO VISA SPONSORSHIP PROVIDED)***

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 


What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery


  • Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
  • Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
  • Identify and resolve technical issues, bottlenecks, and obstacles
  • Conduct code reviews and provide technical feedback to team members
  • Drive the overall technical direction and architecture of projects
  • Solve complex performance problems and architectural challenges
  • Mentor squad members
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
  • Increase test coverage via unit tests and integration tests
  • Stay up-to-date with the latest technology trends and best practices.


What You Need for this Position

  • Hands-on OOP (7+ years) Back-End (Python) Experience
  • Proven (2+ years) lead engineer Or Tech Lead experience
  • A strong background in one of these areas:
    •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
    • An excellent problem-solving and decision-making abilities
  • · A strong communication and collaboration skills
  • · An ability to effectively mentor and develop squad members
  • · A familiarity with agile methodologies and principles
  • · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
  • · Master’s degree (or equivalent) in Computer Science/Engineering


Nice to have (advantageous) 

  • Knowledge of container orchestration and/or microservice architecture
  • Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
  • Experience with D3.js and data visualizations is a plus
  • A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  


Top Reasons to Work with Us

  • Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
  • If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
  • If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
  • Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
  • You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
  • At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
  • You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.



Wilberforce House
Station Road
London
NW4 4QE
United Kingdom
30/05/2024 08:32:18

Professional Services Administrative Assistant (BE)

1 open positions

We are seeking a detail-oriented administrative professional to assist our rapidly growing Operations Team.  Our team provides Professional Services to our Pharmaceutical, Biotechnology and CRO customer base.  The Operations Administrative Assistant will provide administrative functions, including completing tasks like taking meeting minutes and coordinating calendars and scheduling meetings.  In the fast-paced environment of our SaaS company, the successful candidate will play a role in ensuring the smooth coordination of administrative tasks as requested and assigned by the Manager of Operations Administration.  Assignments may be externally facing projects for our customers or internal assignments supporting the various Operations sub-teams. We are seeking an individual who thrives in a collaborative environment, possesses excellent prioritization and organizational skills, and has a knack for multitasking. We would welcome a motivated individual who desires to grow in these skills if there is a mutual willingness to work towards our company and departmental goals.

 

Responsibilities:

  • Support efforts associated with the successful execution of all tasks as directed by the owner of the activity (i.e., the requestor, owner, project manager, etc.) and as agreed by the Manager of Operations Administration; this might be internal initiatives or external tasks.  
  • Edit and format documents and presentation for both internal and external distribution according to our high-quality standards.
  • Record and distribute meeting minutes, action items, and follow-up tasks understanding that the most important part of minutes is the documentation of decisions and actions.  Follow-up tasks from the meeting may be assigned by the requestor as needed.
  • Support in entering forms and managing templates in the Document Management System.
  • Maintain organized records, files, and documentation to facilitate easy retrieval of information.
  • Assist in handling communication when requested, externally and internally, maintaining a high standard of professionalism and courtesy.
  • Manage user and study access forms as needed and requested, making sure to ask and have the right information included. 
  • Schedule and coordinate calendars for meetings as requested and according to the communicated guidelines from the requestor, making sure to ask and have the right information included (e.g., agenda, purpose, necessary and optional participants). 
  • Pull reports and update reports for internal and external purposes 
  • Update process documents as requested with the guidance of the Project Management Team and Leadership. 
  • Organize materials in the Operations Team’s information-sharing portals (e.g., Confluence) as requested.
  • Accept ad-hoc requests with a willingness to work with managers and requestors to prioritize efficiently and effectively. 
  • Approach all tasks with a mindset of understanding the purpose and objectives.
  • Ensure proper and thorough updates are provided to the task requestor and the Manager of Operations Administration. 

Qualifications:

  • Proven experience as an Administrative Assistant or in a similar role, preferably in a professional service setting within a SaaS company
  • Experience working in a clinical research field, with knowledge and understanding of the regulations and standards related to clinical trial conduct and clinical data management is preferred
  • Efficient Time Management: Exhibits superior time management and prioritization abilities
  • Attention to Detail: High focus on detail, especially in documentation and task management
  • Possesses excellent verbal, written, and presentation skills in English levels
  • Experience working in a team environment under time and resource constraints
  • A team-oriented person with a “can do” attitude and solution-oriented mindset
  • Eager to understand the broader context of tasks for quality improvement and correct execution, as well as willingness to ask questions if unsure
  • Able to adapt and react to changing priorities in a fast-paced work environment; maintaining a calm demeanor under pressure with a focus on professional and respectful interaction at all organizational levels 

Requirements:

  • Bachelor degree, preferably in a business, scientific or technical discipline
  • Proficient in Microsoft Office Suite, Asana, Confluence and other relevant tools
  • Technical aptitude desired 
  • Open-minded and accepting of constructive feedback, collaborative 
  • Recognize, exemplify, and adhere to the company values which center around care, respect, innovation, simplicity, and passion.
  • Ability to handle confidential information with discretion if required/requested

Reasons to work with us

  • Flexibility is part of our DNA!
  • Hybrid with 2-3 days in office per week 
  • Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
13/06/2024 04:24:57

Solution Expert

1 open positions

The Solutions Expert role is an integral component of the CluePoints Commercial Organization. The role requires deep industry, domain and product expertise that support the presentation and communication of the CluePoints solutions to customers and prospects, communicating the value and addressing the needs of the customer/prospect along the way. This includes delivering solution demonstrations and using their own experience and expertise to appropriately assure the audience of the value delivered by the CluePoints capabilities. Participating in customer/prospect-facing presentations is only one component of the role. The Solution Expert can contribute in many ways to commercial success and needs to be an individual who is comfortable operating in a highly dynamic environment with shifting priorities.

 

RESPONSIBILITIES

 

  • Supporting the sales process for CluePoints solutions to worldwide pharmaceutical and biotechnology companies and CROs 
  • Execute presentations and demos and act as a commercial product expert for all elements of the software product
  • Innovate and produce supporting collateral to assist the commercial team
  • Maintain the demo environment for all solutions, ensuring that there is an optimal version of the demo environment available at all times
  • Participate in RFI / RFP activity as the commercial product expert
  • Participate and demonstrate CluePoints in various trade shows and industry both as a delegate and podium-presenter 
  • Provide Sales Training in new features and product enhancements as they enter the lab and production environments
  • Work closely with CluePoints’ product development team to give the ‘voice of customer’ feedback and ideas
  • Provide support to CluePoints’ marketing team in planning seminars, webinars, conferences and developing all marketing materials such as abstracts, collateral, blog/website/PR content and case studies
  • Participating and representing CluePoints in industry working groups
  • Acting as a ‘Thought Leader’ for CluePoints in various operational and commercial areas
  • Providing support to partner organisations in giving them familiarity with the product and assisting in the training of their sales teams
  • Ability to travel to face-to-face meetings as required (estimated 10-15 %)

 

 

QUALIFICATIONS & EXPERIENCE

 

  • Educated to degree-level
  • Ideally having existing experience of utilizing the CluePoints Central Monitoring Platform
  • Experience working in Clinical Trials, including the Monitoring and Data Management of Clinical Trials within the Pharmaceutical or CRO sectors
  • Excellent presentation skills
  • Technical skills that support the full utilization/configuration of the CluePoints solutions

 

1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
13/06/2024 07:22:56

Central Monitor Consultant (US)

1 open positions

CluePoints is the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs. Our products enable both risk planning and operational monitoring and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong data analytics aptitude and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution. 

We are looking for a new Central Monitor Consultant to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for! 

 

What You Will Be Doing

  • Provide Risk-Based Quality Management (RBQM) consultation and related operational support to customers as needed including but not limited to:

  • Coaching study teams in performing Risk Assessment, identify the critical data and processes, the KRIs and QTLs.

  • Coaching CluePoints’ data analysts in reviewing CluePoints Central Monitoring Platform outputs, performing an initial investigation of identified risks (e.g., atypical data patterns) to assess their scope and nature in preparation for review with client study teams.

  • Summarize findings and contribute to the communication of results to clients (both written report and oral presentation) and their understanding of impact of findings to their data.

  • Coaching Client’s Risk Coordinator in the Signal Management process, in defining appropriate follow-up actions and in ensuring robust documentation.

  • Support study teams in adopting an approach to clinical trial monitoring which utilizes data and site level information to determine needs for performing on-site, remote and centralized monitoring activities and focuses resources on risks that have the most potential to impact patients’ safety and data quality.

  • Ensure lessons learned during the course of each client engagement are documented and shared with the rest of the organization to facilitate cross-study and cross-organization learning.

  • Participate in the continuous improvement and development of our product solutions and operational processes.


Skills Needed

 

  • Working knowledge of clinical development process, including study phases and the principles of study design and study execution.

  • Previous experience with and understanding of clinical trials and clinical data across multiple therapeutic areas (including experience reading and interpreting clinical protocols)

  • Previous experience within clinical operations and understanding of key processes including monitoring, data management, (medical) data review and related processes.

  • Aptitude for data analytics and critical thinking skills to determine the signs of risk.

  • High degree of accuracy and attention to detail.

  • Effective English verbal and written communication skills in relating to people both inside and outside the organization in a team environment.

  • Works independently, ability to multi-task and provide expertise on multiple projects concurrently.

  • Ability to thrive in a fast-moving environment, under time and resource constraints

 

Qualifications Needed

 

  • Bachelor’s degree or above of equivalent experience in a scientific or business-related discipline required.

  • Minimum 5+ years of experience in clinical research industry

  • 1-2 years experience in RBQM/Central Monitoring

  • Previous experience as clinical research associate is a plus

 

Reasons to work with Us

 

  • Flexibility is part of our DNA

  • Many activities are organized during the year, such as team lunches, happy hours, etc.

  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

  • Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.


1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
31/05/2024 09:29:38

Research Scientist in Statistics / Biostatistician

1 open positions

CluePoints is a fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to Bio-Pharmaceutical and Medical Device organizations. Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.



As a member the CluePoints Research team at our Belgian offices, you will be responsible for delivering new and/or improved  statistical methods and extending the capabilities of a system for central statistical monitoring of clinical trials.

 

RESPONSIBILITIES

 

  • Extend the capabilities of a system for central statistical monitoring of clinical trials by developing new statistical analyses and new functionalities. 
  • Explore a range of data analysis / statistical modeling / machine-learning techniques and evaluate (via simulations and application to real-life datasets) their suitability, properties, implementation, ease of use, etc. 
  • Work in close collaboration with a team of statisticians and data mining experts. 
  • Interact with regulatory agencies (e.g., US Food and Drug Administration). 
  • Stay on the edge of relevant research and help CluePoints increase its scientific visibility by attending relevant conferences and publishing in scientific journals.
  • Work closely with stakeholders and CluePoints business counterparts to build innovative solutions.
  • Provide guidance and supervision to junior/medior Research Scientists to help develop their technical expertise and ensure delivery of optimal solutions.

 

SKILLS AND QUALIFICATION NEEDED 

 

  • PhD in statistics or biostatistics 
  • 2+ (medior), 5+ (senior) years of hands-on work experience in statistics
  • Experience in managing Statistical projects
  • Strong programming skills in R are essential.
  • Fluency in English is required
  • Willingness to travel and knowledge of diverse cultures are assets
  • Publications in scientific journals are assets
  • Post-doc years of research in the health sector are a plus


REASONS TO WORK WITH US

  • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day 
  • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard. 
  • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium. 
  • Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
  • You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens. 
  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”! 
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
12/06/2024 07:19:55

Lead Engineer - Python (Poland, Remote)

1 open positions

***Please apply ONLY if you are located in Poland***

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 


What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery


  • Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
  • Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
  • Identify and resolve technical issues, bottlenecks, and obstacles
  • Conduct code reviews and provide technical feedback to team members
  • Drive the overall technical direction and architecture of projects
  • Solve complex performance problems and architectural challenges
  • Mentor squad members
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
  • Increase test coverage via unit tests and integration tests
  • Stay up-to-date with the latest technology trends and best practices.


What You Need for this Position

  • Hands-on OOP (7+ years) Back-End (Python) Experience
  • Proven (2+ years) lead engineer Or Tech Lead experience
  • A strong background in one of these areas:
    •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
    • An excellent problem-solving and decision-making abilities
  • · A strong communication and collaboration skills
  • · An ability to effectively mentor and develop squad members
  • · A familiarity with agile methodologies and principles
  • · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
  • · Master’s degree (or equivalent) in Computer Science/Engineering


Nice to have (advantageous) 

  • Knowledge of container orchestration and/or microservice architecture
  • Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
  • Experience with D3.js and data visualizations is a plus
  • A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  


Top Reasons to Work with Us

  • Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
  • If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
  • If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
  • Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
  • You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
  • At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
  • You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.



New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
30/05/2024 08:30:20

IT Manager

1 open positions


We are a disruptive SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we are seeking for a new team member to Manage the Internal IT team. Ensure timely and high quality service to end users on a daily basis. Set specific end user service standards and contribute to improving internal IT support.

 

RESPONSIBILITIES:

 

IT OPERATIONS (75 %) 

 

  • Lead the Internal IT team in day-to-day operations, equipment provisioning, user access management, and improvement of our IT infrastructure.
  • Ensure all key applications (e.g., Office 365, Slack, Atlassian tools) and our IT network are well supported and managed.
  • Collaborate closely with our Information Security Team to maintain and increase the security of our IT infrastructure.
  • Continuously assess user needs and requirements as the company scales, including the development of custom business applications.
  • Actively monitor and respond to end users’ queries and identify areas of improvement.
  • Establish best practices throughout the entire technical support process.
  • Lead IT projects and be the technical reference for senior management.
  • Create and update IT policies and documentation.
  • Support internal communication of IT policies and rollout and usage of new or upgraded business tools.
  • Ensure licensing management.

 

TEAM MANAGEMENT (25 %):

 

  • Develop direct reports through coaching, mentoring, management support, and conduct regular one-on-one meetings.
  • Support the professional development of the Internal IT team.
  • Support the Internal IT team in their daily duties as needed.
  • Provide feedback, listen to team members, set their goals, and provide them with challenging work that drives value for users and the business. 
  • Identify and remove roadblocks for the team.

 

 

SKILLS & QUALIFICATIONS:

 

  • Minimum 10 years of IT experience, including at least 2 years of IT management experience.
  • BS/BA degree or equivalent.
  • Familiarity with our tech stack:
    • MS Entra ID (ex-Azure AD)
    • Azure Cloud
    • Office 365
    • Atlassian (Jira, Confluence)
    • Slack
    • Cisco Meraki network devices
    • Mac, Windows, Linux workstations.
  • Experience in improving IT service management using ITIL.
  • Strong leadership skills.
  • Ability to prioritize and manage simultaneous IT projects.
  • Customer service mindset with a problem-solving attitude.
  • Able to give announcements and instructions to a non-technical audience.
  • Experience in remote support. 
  • Team spirit.
  • Excellent command of English (oral and written).


Why Join Us?

  • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day

  • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS5, arcade machine, nerf battles, dartboard and our newly added ping-pong table.

  • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.

  • Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, hiking, board games nights! We also have running groups, languages lessons, and much more!

  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
13/06/2024 11:11:41

Director, Consulting Services

1 open positions

SCOPE:

The Director, Consulting Services plays an important role within CluePoints, tasked with supporting and mentoring a high-performing Consulting Services team. This role is instrumental in fostering an environment that promotes communication, standardization, simplicity, critical thinking, and continuous improvement. The Director will lead efforts in developing, coaching, and managing experts such as Platform Analysts, domain Experts (e.g., programming and usage of KRIs and QTLs), and Central Monitoring Specialists, ensuring alignment with the strategic objectives of CluePoints.

RESPONSIBILITIES: 

In order to provide coaching and development as a line manager to direct reports in the consulting services team, responsibilities include but are not limited to:

  • Team Development and Performance Management:
  • Conduct regular reviews of the team's performance, encouraging a culture of success, growth, and development.
  • Support career development paths and ensure balanced work assignments alongside fulfilling all administrative leadership duties.
  • Promote a highly collaborative, engaging, and inclusive workplace culture, aligning with CluePoints Values.
  • Strategic Leadership and Operational Excellence:
  • Work closely with the VP, Consulting Services and the professional services team on strategic initiatives, applying strategic thinking to deliver the best service to customers in alignment with CluePoints' strategy.
  • Lead the development and implementation of new processes and improvements, ensuring these adjustments enhance service quality and result in positive customer outcomes.
  • Manage resource allocation to ensure a manageable workload for the team, fostering an environment encouraging growth and development.
  • Review Key Performance Indicator metrics and take action as needed to achieve expected levels (e.g., Utilization Rate by ensuring appropriate balance and time commitment between internal goals and objectives, such as contributing to product ideation and releases, and direct customer work)
  • Stakeholder Relationship and Delivery Performance Management
  • Maintain strong relationships with key stakeholders, collaborating to meet their objectives and support the team in achieving these goals.
  • Ensure meticulous management of project tasks and milestones assigned to direct reports, leading to successful and timely delivery.
  • Oversee accurate reporting of time related to utilization and billing, according to current policies.
  • Feedback, Recruitment, and Team Building:
  • Provide timely and constructive feedback to team members, identifying development opportunities and motivating them towards improvement.
  • Lead recruitment efforts, including resume review and interviewing, in collaboration with the VP, Consulting Services and other stakeholders.

REQUIREMENTS:

  • Bachelor’s Degree, or equivalent, in Information Systems, Computer Science, Business, or other related fields
  • Effective English verbal and written communication skills, including the ability to convey information internally and externally. This includes making presentations at the Executive level and supporting a culture of open communication within the team.
  • At least 5 years of experience managing three or more employees with a high skill level, preferably in a SaaS environment with a consulting background.
  • Demonstrated ability in supporting career development, ensuring balanced work assignments, and fulfilling all other administrative leadership duties.
  • Proven experience in developing a diverse team across various areas of expertise, guiding teams to adhere to regulations and best practices, and fostering career growth.
  • A customer-centric mindset with excellent empathy skills to understand client needs and perspectives better.
  • Exceptional ability to establish and maintain effective working relationships with direct reports, coworkers, managers, and clients.
  • Basic understanding of Risk-Based Quality Management (RBQM), Software Development Life Cycle (SDLC), SAS Programming, and Software as a Service (SaaS).
  • Ability to thrive in a fast-moving environment, managing time and resources effectively, and working comfortably across multiple global time zones.
  • Experience in demand planning and prioritization to support organizational needs and in leading project management efforts in a clinical development environment is a plus.
  • Above-average understanding of working in a regulated environment, familiar with ICH, FDA, EMA, MHRA requirements.
  • Proven experience with project management and leadership within a clinical development context, demonstrating the ability to lead projects to successful completion.
New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
04/06/2024 12:52:47

Lead Engineer - Python (Belgium, Hybrid)

1 open positions

CluePoints is a disruptive SaaS company developing Our best-in-class AI-driven software products that are revolutionizing how clinical trials are managed and new drugs are brought to market. 

Since Establishing in 2012, we are spearheading the use of Machine Learning and Advanced Statistical algorithms to determine the quality of clinical trial data to enable risk planning & operational risk monitoring and have taken the Pharmaceutical industry by storm! As part of our continuous growth, new product introduction and market expansion, we're seeking additional Lead Engineer's to join our dynamic team and scale up journey! 


What You will Be Doing

***Important to note***

You will first work as a senior engineer in an existing squad so you can familiarise yourself with our tech stack and our engineering environment. When you are ready, you will then take the lead of a squad. As lead engineer, you will lead a squad of engineers together with a product owner. Your responsibilities include overseeing the squad and the feature delivery


  • Lead with the Product Owner a development squad made up of Front-end, Back-end and Testing engineers (team around 8 people)
  • Ensure the high quality and timely delivery of projects by coordinating and prioritizing tasks
  • Identify and resolve technical issues, bottlenecks, and obstacles
  • Conduct code reviews and provide technical feedback to team members
  • Drive the overall technical direction and architecture of projects
  • Solve complex performance problems and architectural challenges
  • Mentor squad members
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
  • Increase test coverage via unit tests and integration tests
  • Stay up-to-date with the latest technology trends and best practices.


What You Need for this Position

  • Hands-on OOP (7+ years) Back-End (Python) Experience
  • Proven (2+ years) lead engineer Or Tech Lead experience
  • A strong background in one of these areas:
    •  Interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
    • An excellent problem-solving and decision-making abilities
  • · A strong communication and collaboration skills
  • · An ability to effectively mentor and develop squad members
  • · A familiarity with agile methodologies and principles
  • · Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
  • · Master’s degree (or equivalent) in Computer Science/Engineering


Nice to have (advantageous) 

  • Knowledge of container orchestration and/or microservice architecture
  • Your experience in implementing SaaS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
  • Experience with D3.js and data visualizations is a plus
  • A constant desire to improve, to learn more and take things to the next level! We grow, You grow ;)  


Top Reasons to Work with Us

  • Flexibility is part of our DNA and you’ll find that at CluePoints you can work 100% from home or chose to come any day to the office - You decide!
  • If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, Nintendo nerf battles, and our newly addition a dartboard
  • If you feel like a change of scenery, we have recently extended our offices to co-working spaces in Belgium.
  • Many activities are often organized all over the year, such as soccer, team lunches, happy hours, board games nights! We also have running groups, languages lessons and much more!
  • You’ll be able to work with a squad organization offering you ownership on projects, and work with high quality equipment like a powerful laptops with 64Go of RAM, an i9 and a 2K screens
  • At CluePoints, learning, training and personal growth is part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans and career paths to explore new opportunities.
  • You’ll work for a fast-growing, multi-disciplinary and international team representing around 20 different nationalities, within an English working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
27/05/2024 14:28:43

Project Manager (BE) - Multiple seniority levels

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
31/05/2024 13:26:14

Senior Back-End Engineer (Remote Poland)

1 open positions

***Please apply if you are located in Poland***


We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.

In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.

Successful candidate will be able to:

  • Build robust and scalable software using Python
  • Refactor and perform code review
  • Solve complex performance problems and architectural challenges
  • Mentor junior team members
  • Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
  • Increase test coverage via unit tests and integration tests
  • Analyze challenging problems and successfully deliver results


What you bring to the table:

  • Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
  • A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
  • Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
  • Master’s degree (or equivalent) in Computer Science/Engineering
  • Willingness to become a Squad Leader


Nice to have:

  • Your experience with container orchestration and/or microservice architecture
  • Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
  • Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
  • A constant desire to improve, to learn more and take things to the next level!


Oh, and by the way, we don’t need a cover letter!


Top Reasons to Work with Us


  • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
  • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
  • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
  • Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
  • You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens
  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.


Our Stack:

  • Python
  • Angular
  • Pyramid/Flask
  • MySQL, MongoDB, Redis
  • RabbitMQ, Celery
  • Docker
  • Gitlab
  • Kubernetes, Helm, Terraform
  • Azure



New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
24/05/2024 07:27:10

Professional Services Resource Manager (BE)

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
28/05/2024 10:26:01

Application Security Engineer

1 open positions

CluePoints is a disruptive SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to join our dynamic team and help us ride the wave of growth we are seeing.

As part of our continuous growth, new product introduction and market expansion we are looking for an Application Security Engineer to reinforce the CluePoints Security Team. The Application Security Engineer, will report directly to the Information Security Officer and will work closely with the Product and Engineering teams to help them secure CluePoints’ products.


Tasks & Responsibilities:

  • Perform security validation of application design.

  • Perform Threat modeling.

  • Participate in leading the security champions program.

  • Coach and help security champions in their daily activities.

  • Perform code review when needed.

  • Help improving the DevSecOps strategy.

  • Analyze, prioritize and coordinate the fix of vulnerabilities revealed by the different scanning tools.

  • Coordinate penetration testing activities related to the CluePoints’ products.

  • Be the Single Point Of Contact (SPOC) for the Engineering and Product teams for all application security questions.


Requirements:

  • 3+ years of experience working in the security field or on projects where security was top priority.

  • Software engineering Knowledge

  • BA or MS in relevant field.

  • Fluency in English.

  • Able to coordinate with and explain security concepts to stakeholders from different backgrounds/departments.

  • Proficiency in at least one high-level language (e.g. Python, Javascript, etc.).

  • Understand of application development processes.

  • Knowledge of application security concepts such as threat modeling, secure coding practices, infrastructure security principles, architecture, and network layers.

  • Experience in vulnerability management.

  • Knowledge of OWASP and MITRE ATT&CK frameworks.

  • Good knowledge and preferably experience in a broad range of security technologies including WAF, SAST, DAST, SCA and penetration testing tools.

  • Familiar with SOC 2, ISO27001, NIST CSF or PCI-DSS

  • Up-to-date knowledge of cybersecurity threats, current best practices, threat modeling and risk mitigation techniques.

  • Strong leadership abilities

 

Why Join Us?

  • Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day

  • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS5, arcade machine, nerf battles, dartboard and our newly added ping-pong table.

  • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.

  • Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, hiking, board games nights! We also have running groups, languages lessons, and much more!

  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

  • Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
13/06/2024 08:13:01

Platform Analyst (BE/UK)

1 open positions

SCOPE:

The Platform Analyst will support clients to ensure their RBQM related business requirements are achieved during the implementation of the CluePoints Platform through gap analysis, process definition and recommended solutions. 

This Platform Analyst understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the Product team on the client’s business requirements and assists with facilitating communication and alignment between functions and Product from the gathering of initial requirements to final implementation. This Analyst may also be responsible for the development of business and technical process documentation and training materials.

Maintaining excellent communication, attention to detail and establishing strong relationships are keys to success in your interactions with colleagues from within other CluePoints departments as well as externally with our clients.


RESPONSIBILITIES:

  • Developing and maintaining documentation to support the Business Analyst Services which are provided both internally and externally
  • Understanding and evaluating current business processes in the context of the integration of the CluePoints platform modules into the customer’s ecosystem (i.e., CTMS integration, SSO integration, Usage Dashboard, Connectors, Validation)
  • Identifying, evaluating and developing recommendations and procedures that foster the successful integration of CluePoints platform modules
  • Support the successful operational and technical integration of CluePoints platform modules into the customer’s ecosystem by:
    o providing leadership and consultation in planning and executing integration
    o supporting the collection of business requirements and definition of functional specifications
    o collaborating with the Operational Project Manager to ensure successful execution of tasks and objectives
  • Develop and maintain implementation frameworks for all CluePoints modules
  • Participate in the continuous improvement and development of our product solutions and operational processes by acting as a Subject Matter Expert
  • Support Business Development in pre-sales activities
  • Support Customer Success in platform integration by defining applicable process implementation strategies as well as identification of areas of risk or limitations for a successful CluePoints implementation
  • Acquiring a deep understanding of existing systems/platforms
  • Capturing business needs and supporting the research of potential new solutions to business needs
  • Presenting ideas and observations in meetings
  • Collaborating with end users and stakeholders across Product and Business functions
  • Contributing a steady stream of creative, out-of-the-box thinking in support of innovation and problem solving


REQUIREMENTS:

  • Bachelor's Degree or equivalent, in Information System, Computer Science, Business, or other related fields.
  • 5+ years of relevant work experience working in SaaS environment with a background in consulting.
  • Experience with project leadership in a clinical development environment
  • A customer-mindset including excellent empathy skills in order to better understand your audience
  • Above average understanding of the requirements of working in a regulated environment (i.e., ICH, FDA, EMA, MHRA)
  • Effective English verbal and written communication skills including the ability to relay information both internally and externally
  • Ability to ask the right questions to surface essential information
  • Good understanding of software implementation, software validation and RBQM methodologies
  • Advanced analytical skills including the ability to document analysis of current and future states
  • Ability to create documentation that is levelled for both business and technical users
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients
  • Works independently with an ability to multi-task and provide expertise on multiple projects concurrently
  • Ability to thrive in a fast-moving environment, under time and resource constraints
  • Comfortable working globally across multiple time zones




New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
31/05/2024 12:15:59

Functional Analyst

 

RESPONSIBILITIES

  • Support Product Manager for discovery by reviewing, spotting gray areas, and requesting or adding details where needed,
  • Collaborate with Product Managers to gather and review detailed Business and User Requirements,
  • Translate Requirements into comprehensive Functional Specifications,
  • Collaborate with the Product Owner to prioritize development and allow planning of development iterations,
  • Collaborate with Product Owner and technical team to ensure alignment of technical solutions with Functional Specifications,
  • Review Test Cases ensuring coverage of Functional Specifications according to expectations,
  • Ensure traceability between Requirements and Functional Specifications, between Functional Specifications and Stories and between Functional Specifications and Test Cases,
  • Participate in the continuous improvement of CluePoints’ internal processes and guidelines regarding Requirements, Functional Specifications and Test Cases documentation,
  • Participate both in the design of new products and design and documentation update of live products.

 

 

QUALIFICATIONS

  • Master degree (Business or IT) or equivalent through experience in a related function,
  • Experience (3+ years) as functional and/or business analyst working on software projects,
  • Preferred experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma),
  • Good appreciation for the SDLC and different development methodologies (Agile/Scrum, waterfall, etc.),
  • General technology affinity. Able to discuss with technology in a constructive way with technical and non-technical teams,
  • Excellent communication skills in English (both written & spoken),
  • Ability to be flexible and work autonomously in a fast moving and ever changing environment,
  • Ability to think 'Out of the box' keeping UX and the Customer mind at all times,
  • Pro-active attitude, Open-minded, team player with strong attention to detail.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
03/06/2024 08:52:24

Manager, Data Services (US)

1 open positions

Summary

CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.

CluePoints is seeking outstanding candidates with strong data analytics aptitude and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution.

As Manager, Clinical Data Analyst, you will join CluePoints’ Operations team and report to the Vice President, Data Services. 

 

Purpose and Goals

  • Play a key role in data analyst attraction, retention and motivation
  • Assist in developing individualized growth plans for the team
  • Work with extended Operations team to identify areas of strength and improvement
  • Assist the VP of Data Services in directing the team on the overall vision and plans
  • Focus on simplicity and develop the team’s critical thinking abilities
  • Drive standardization and simplification throughout the analyst team
  • Work with the HR group to deliver a people strategy that enables analysts to thrive in their role and to meet CluePoints’ values and objectives

 

Responsibilities

  • Provide coaching and line management to data analysts as a direct line manager 
  • Support team with workload management and general support
  • Identify areas of growth for the team and communicate common areas to the VP of Data Services to develop plans for strengthening the team
  • Develop an optimal team culture focusing on the goals of the organization while developing the individuals 
  • Support the VP of Data Services in initiatives and strategy 
  • Implement guidance and best practices in conjunction with the vision of the VP of Data Services
  • Ensure the team is delivering successfully with high customer satisfaction level
  • Drive innovative behaviours and encourage analysts to add customer value through continuous improvement
  • Work with the team to assist individuals in setting goals 
  • Provide feedback in a motivational way to further leverage what is working well and develop plans to address any challenges 
  • Assist in recruitment of team including resume review and interviewing of candidates
  • Ensure good communication and knowledge sharing across the Analyst team(s)
  • A reasonable understanding of analyst day to day job 
  • Assist in resourcing and staffing of analysts on projects both externally with customers and internally with initiatives
  • Further develop skills needed within analyst positions such as customer communication and presentation, analytical development, programming skills and most importantly critical thinking 

 

Requirements

  • 2 or more years of experience with a leadership role in Data Management or similar discipline 
  • Drive innovative behaviour and encourage analysts to add customer value through continuous improvements
  • 3+ years of experience in managing, coaching and team building
  • Demonstrated ability to lead the team by positive influence and motivation 
  • Experience working in a clinical research organization, with knowledge and understanding of the regulations and standards related to clinical trial conduct and clinical data management
  • College degree, preferably in a scientific or technical discipline
  • Some background in statistics and/or programming with respect to clinical data 
  • Hybrid position with at least 2-3 days per week in the office with the team

 

Skills Needed 

  • Ability to lead a team
  • Experience in coaching, influencing and building strong working relationships 
  • Ability to successfully resolve conflict / de-escalate issues and to coach team members on how to successfully de-escalate issues (internal and client)
  • Ability to establish professional credibility quickly with colleagues and to gain the confidence and trust of others through honesty, integrity, and authenticity
  • Open-minded and collaborative when looking for solutions
  • Capable of effectively delegating and monitoring and adjusting workload as necessary
  • Effective English communication skills, including verbal, written and presentation skills
  • Experience working in a team environment under time and resource constraints
  • A can-do attitude, flexible and adaptable to changing priorities in a fast-growing organization
  • Ability to both set goals for the team and ensure successful completion
  • Aptitude for data analytics and basic statistical concepts

 

What we offer 

  • Flexibility is part of our DNA !
  • If you choose to come to the office, you’ll discover a fun atmosphere with a kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
  • If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
  • Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, and board games nights! We also have running groups, language lessons, and much more!
  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
  • Last but not least, we offer competitive salary and benefits.

 

How to Apply

Please simply click the button on this page!

1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
12/06/2024 14:13:27

Senior Front-End Engineer

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
12/06/2024 15:39:41

Project Manager (US) - Multiple seniority levels

1 open positions


1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
11/06/2024 09:28:58

Project Manager (US) - Senior Level

1 open positions


1000 Continental Drive, Suite 240
King of Prussia PA 19406
United States
12/06/2024 15:02:48

Project Manager (BE/UK) - Senior Level

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
03/06/2024 07:39:13

Central Monitor Consultant (BE/UK)

1 open positions

CluePoints is the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs. Our products enable both risk planning and operational monitoring and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong data analytics aptitude and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution. 

We are looking for a new Central Monitor Consultant to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for! 

 

What You Will Be Doing

  • Provide Risk-Based Quality Management (RBQM) consultation and related operational support to customers as needed including but not limited to:

  • Coaching study teams in performing Risk Assessment, identify the critical data and processes, the KRIs and QTLs.

  • Coaching CluePoints’ data analysts in reviewing CluePoints Central Monitoring Platform outputs, performing an initial investigation of identified risks (e.g., atypical data patterns) to assess their scope and nature in preparation for review with client study teams.

  • Summarize findings and contribute to the communication of results to clients (both written report and oral presentation) and their understanding of impact of findings to their data.

  • Coaching Client’s Risk Coordinator in the Signal Management process, in defining appropriate follow-up actions and in ensuring robust documentation.

  • Support study teams in adopting an approach to clinical trial monitoring which utilizes data and site level information to determine needs for performing on-site, remote and centralized monitoring activities and focuses resources on risks that have the most potential to impact patients’ safety and data quality.

  • Ensure lessons learned during the course of each client engagement are documented and shared with the rest of the organization to facilitate cross-study and cross-organization learning.

  • Participate in the continuous improvement and development of our product solutions and operational processes.


Skills Needed

 

  • Working knowledge of clinical development process, including study phases and the principles of study design and study execution.

  • Previous experience with and understanding of clinical trials and clinical data across multiple therapeutic areas (including experience reading and interpreting clinical protocols)

  • Previous experience within clinical operations and understanding of key processes including monitoring, data management, (medical) data review and related processes.

  • Aptitude for data analytics and critical thinking skills to determine the signs of risk.

  • High degree of accuracy and attention to detail.

  • Effective English verbal and written communication skills in relating to people both inside and outside the organization in a team environment.

  • Works independently, ability to multi-task and provide expertise on multiple projects concurrently.

  • Ability to thrive in a fast-moving environment, under time and resource constraints

 

Qualifications Needed

 

  • Bachelor’s degree or above of equivalent experience in a scientific or business-related discipline required.

  • Minimum 5+ years of experience in clinical research industry

  • 1-2 years experience in RBQM/Central Monitoring

  • Previous experience as clinical research associate is a plus

 

Reasons to work with Us

 

  • Flexibility is part of our DNA

  • If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS5, arcade machine, nerf battles, and our newly added dartboard

  • Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!

  • At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

  • You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

  • You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

  • Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
31/05/2024 09:25:01

Senior Front-End Engineer (Poland, Remote)

1 open positions

***Please apply if you are located in Poland***



CluePoints is an international, innovative, fast-growing (SaaS) company delivering business intelligence for clinical trials and are the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs, our software products enable both risk planning and operational monitoring and utilise advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.  

We are looking for a new Front-End Software Engineer to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for! 


What You Will Be Doing:


  • Development in Javascript/Typescript/ HTML5/ CSS3/ Angular

  • Deliver new application modules and improve the current ones

  • Refactor and perform code review

  • Work with our product team to improve application UI/UX and implement requirements

  • Work together with back-end developers to identify the specifications

  • Collaborate with the team improving our Front-end technology stack

Skills Needed:

  • A programming background with 6 years + professional experience using Javascript/ HTML5/ CSS3

  • Experience with a major front-end framework (Angular, ReactJS, Vue.js or similar)

  • Passionate about web development and keeping up to date with the latest trends

  • Be able to write clean, structured and maintainable code

  • Be able to write cross-browser compatible code

  • Understand API structures, REST concepts as well as JSON data structures.

  • Experience with Git or other version control system

  • Knowledge of Linux basics

  • Experience working in an agile development environment

  • Creativity and out-of-the-box thinking

  • Capable of giving and accepting constructive feedback

  • Experience with D3.js and data visualizations is a plus

  • Experience with Node.js or Python is a plus

  • Good in at least one of the following: Street Fighter, Rocket league, FIFA, Kicker (foosball) or Darts

Qualifications Needed:


  • Be fluent in English

  • Master’s degree (or equivalent) in Computer Science/Engineering

  • Good communication, teamwork and problem-solving skills.

 

Top Reasons to work with Us:


Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office (in Belgium) every 6 to 8 weeks.
When you come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard.

Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!

You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens.

At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.


--Remote, Poland--
10/06/2024 16:25:36

Senior Back-End Engineer

1 open positions


New Tech Center
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
29/05/2024 14:09:22
About us

About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.