Our Job Offers
Join us and help disrupt the enterprise market!
Join us, we offer you an extraordinary chance to learn, to develop and to be part of an exciting experience and team.
Clinical Data Analyst - Senior (United Kingdom)
1 open positions
CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring, and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong clinical data and analytics skills and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution.
Responsibilities
- Perform the technical configuration of the CluePoints solution for clinical studies based on customer requirements.
- Perform analyses using the CluePoints Central Monitoring Platform – diagnosing and explaining anomalies identified in the clinical study data.
- Summarize findings and lead the communication of results to customers (both written report and oral presentation).
- Actively participate in the continuous improvement and development of our product solutions and operational processes.
- Provide consultation and related operational support to customers as needed, with the help of Project Coordinator.
- Ensure that appropriate documentation is produced and maintained for each study.
- Provide mentoring to more junior Data Analysts as needed.
- Support and participate in developing and improving training material used both internally and externally.
- Provide both on-site and off-site training to customers.
- Assist Business Development and Quality Assurance teams in responding to client questions and requests (e.g., RFP responses, audits, etc.).
Skills Needed
- Experience with one or more programming languages, SAS is a must.
- Experience with and understanding of clinical trials and clinical data.
- Demonstrated strong aptitude for data analytics, mathematical and statistical concepts.
- Excellent oral and written communication skills in English.
- Experience and ability to work well in a team environment.
- Experience in delivery of technical solution trainings.
- Ability to thrive in a fast-moving environment, under time and resource constraints.
- High degree of accuracy and attention to details.
- Experience with CDISC databases is a plus.
Qualifications Needed
- College degree, preferably in a scientific or technical discipline.
- 5+ years of experience in a clinical research environment.
- Knowledge of industry regulatory and clinical data standards including 21 CFR Part 11, ICH E6 (GCP), CDISC standards, MedDRA, WHODRUG, etc.
Reasons to Work with Us
- At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
- You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
- You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
- Last but not least, we offer competitive salary and benefits, employee referral program.
Clinical Data Analyst (US)
1 open positions
King of Prussia PA 19406
United States
Clinical Data Analyst - Medior (BE)
2 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Marketing Operations Manager (UK)
1 open positions
SCOPE:
Working alongside the VP of Marketing, the Marketing Operations Manager will support CluePoints by ensuring the Marketing team is as effective as possible with the right tools, services, and that all marketing activities are performing to its full potential. You’ll be a key member of the team providing recommendations to ensure the team is reaching its marketing campaign goals, as well as business goals for the company. This is a key global role that will work closely with our Salesforce Admin, as well as supporting the extended Marketing team across Event Marketing and Digital Marketing.
RESPONSIBILITIES:
- Identify and streamline marketing workflows, processes, and systems to enhance efficiency and improve results. Conduct research to determine areas of improvement and make recommendations to implement.
- Implement and oversee lead scoring within the organization.
- Research the latest trends in Marketing Operations and provide recommendations for new technologies or techniques to implement.
- Develop and document our internal processes and be a leader in change management and communications for marketing.
- Audit our current martech stack and make recommendations on what the best martech stack for CluePoints is as we scale.
- Establish standardized processes and best practices for data governance and upkeep current databases to ensure accuracy.
- Develop and maintain a clean database by leading our database strategy including data hygiene, enrichment, segmentation, database analysis and acquisition.
- Build, design, and implement quarterly reports and provide recommendations to the Marketing team to improve efficiency.
- Create all reports, or partner with our Salesforce Admin, that will be seen as the “source of truth” for all Marketing reporting
- Partner with Salesforce Admin on all Salesforce integrations and reporting
- Regular creation and implementation of HubSpot forms and Salesforce campaigns for various members of the Marketing team
- Troubleshoot and solve problems as they arise with various marketing platforms
- Travel as needed (5 - 10%), including travel to the US and EU.
REQUIREMENTS:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 3-5 years of B2B marketing experience in tech companies (preferably SaaS products).
- Life science experience desired.
- Proficiency in marketing automation and CRM platforms (e.g., Hubspot, Salesforce) and other marketing technology tools.
- Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
- Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously.
- Detail-oriented mindset and strong problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience with data analysis and reporting tools is a plus.
- Flexible personality and quick learner who operates with a sense of urgency
- Highly organized self-starter
Station Road
London
NW4 4QE
United Kingdom
Senior Performance Tester (Poland, Remote)
1 open positions
CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring, and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong clinical data and analytics skills and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution.
SCOPE
The Senior Performance Tester is responsible for the performance test framework, and supports the development & execution of performance tests. Together with the Test Engineering Manager, the Senior Performance Tester develops the approach and strategy for Performance Testing.
RESPONSIBILITIES
- Ownership of the Performance Testing framework and tooling - build and maintenance.
- Setting up, coaching and promoting best practices in Performance across Engineering teams.
- Execution of Performance Tests for CluePoints’ products – to identify issues and bottlenecks which may affect the performance.
- Ensuring that our applications meet performance requirements, also in the reliability area.
- Working closely with our development and operations teams to identify and resolve performance issues.
- Ensure applications are able to handle the expected workload and user traffic.
- Working with relevant stakeholders to identify and implement needed improvements and to optimise system performance, (e.g.database tuning and code optimizations).
- Reproduction of performance issues from the customers side and cooperating with stakeholders to fix these.
REQUIRED SKILLS (TECHNICAL)
- 3+ years of experience using performance testing tools, such as; (Gatling, LoadRunner, Blazemeter, k6, Locust or Jmeter).
- Experience with monitoring tools; (DataDog, Dynatrace, New Relic or AppDynamics).
- Kubernetes, Docker experience.
- Experience building/maintaining CI/CD pipelines with the tools like; (GitLab CI, Jenkins).
- Scripting using one or more of the following languages (Python, Ansible, Bash, JavaScript).
- Experience with performance tuning, scalability and capacity planning.
(Nice to have / Not essential)
- SQL knowledge.
- Test automation experience (Cypress).
- Knowledge of data visualisation tools (Kibana, Power BI, Grafana).
QUALIFICATIONS
- Proven track record in Performance Testing, minimum 5 years of experience.
- Product based B2B SaaS / Scale up/ Startup Experience.
- Experience working in a heavily regulated environment (Telco, Banking, Pharma, Healthcare).
- Excellent knowledge of English, both spoken and written.
- Experience with working in an Agile/Scrum development process.
- Assertive with the ability to take ownership of the job and to work autonomously.
- Ability to work under pressure and to meet deadlines in a fast-paced environment.
- Open-minded, team player.
- Strong analytical problem solving-skills, attention to detail, ability to think out of the box.
- Excellent verbal and written communication skills.
- Masters degree (Business or IT) or equivalent through experience in a related role.
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Test Engineer (Poland, Remote)
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Marketing Operations Manager (US)
1 open positions
SCOPE:
Working alongside the VP of Marketing, the Marketing Operations Manager will support CluePoints by ensuring the Marketing team is as effective as possible with the right tools, services, and that all marketing activities are performing to its full potential. You’ll be a key member of the team providing recommendations to ensure the team is reaching its marketing campaign goals, as well as business goals for the company. This is a key global role that will work closely with our Salesforce Admin, as well as supporting the extended Marketing team across Event Marketing and Digital Marketing.
RESPONSIBILITIES:
- Identify and streamline marketing workflows, processes, and systems to enhance efficiency and improve results. Conduct research to determine areas of improvement and make recommendations to implement.
- Implement and oversee lead scoring within the organization.
- Research the latest trends in Marketing Operations and provide recommendations for new technologies or techniques to implement.
- Develop and document our internal processes and be a leader in change management and communications for marketing.
- Audit our current martech stack and make recommendations on what the best martech stack for CluePoints is as we scale.
- Establish standardized processes and best practices for data governance and upkeep current databases to ensure accuracy.
- Develop and maintain a clean database by leading our database strategy including data hygiene, enrichment, segmentation, database analysis and acquisition.
- Build, design, and implement quarterly reports and provide recommendations to the Marketing team to improve efficiency.
- Create all reports, or partner with our Salesforce Admin, that will be seen as the “source of truth” for all Marketing reporting
- Partner with Salesforce Admin on all Salesforce integrations and reporting
- Regular creation and implementation of HubSpot forms and Salesforce campaigns for various members of the Marketing team
- Troubleshoot and solve problems as they arise with various marketing platforms
- Travel as needed (5 - 10%), including travel to the US and EU.
REQUIREMENTS:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 3-5 years of B2B marketing experience in tech companies (preferably SaaS products).
- Life science experience desired.
- Proficiency in marketing automation and CRM platforms (e.g., Hubspot, Salesforce) and other marketing technology tools.
- Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
- Excellent project management and organizational skills, with the ability to manage multiple projects simultaneously.
- Detail-oriented mindset and strong problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience with data analysis and reporting tools is a plus.
- Flexible personality and quick learner who operates with a sense of urgency
- Highly organized self-starter
King of Prussia PA 19406
United States
Clinical Data Analyst - Senior (BE)
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Customer Success Director - Bilingual Japanese (US)
1 open positions
CluePoints is a fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring, and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong project management skills and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution. You'll report to the VP, Customer Success.
The Customer Success Director (CSD) will play a pivotal role in engaging current clients and ensuring that they fully utilize the value proposition of CluePoints. The CSD will collaborate closely with clients to ensure coherent lines of communication are established between CluePoints and the end user, allowing the organization to identify obstacles at the earliest possible point. You will also identify opportunities and leads for growth within accounts.
RESPONSIBILITIES
- Work closely with clients (mostly Japanese) to ensure they are educated on how to effectively and efficiently use CluePoints’ software.
- Develop expertise in all CluePoints’ solutions and all relevant features and functionality.
- Interact with the wider business, to have clear areas of ownership and transition with the sales, operations and product teams. This will include:
- Providing active support to the Business Development team.
- Identifying leads for potential growth within accounts.
- Participating as a CluePoints expert in sales engagements.
- Supporting the development of RFP/RFI responses and related inquiries.
- Provide regular updates to Business Development colleagues regarding customers, including potential opportunities or threats to CluePoints platform adoption.
- Build strong client relationships based on trust, integrity, and a passion for delivery excellence.
- This key position will support the established accounts from a commercial perspective, in particular in transitioning them from a ‘study by study’ to an Enterprise Accounts relationship.
- Provide input on and contribute expertise to ensure the highest quality for CluePoints deliverables ensuring realization of value for customers.
- Resolve client’s issues in a timely manner, ensuring high levels of customer success.
- Deliver best-practice consultation whenever possible.
- As part of the commercial team, translate customer requirements and needs into CluePoints solutions and effectively communicate needs to the Operations team.
- Monitor your clients closely and communicate with your internal colleagues to ensure a smooth and successful client journey.
- Work closely with the VP Customer Success to identify clients that need the most allocated resources to ensure retention and renewals remain high.
- Ensure customer satisfaction is high by monitoring touch points and obtaining feedback to identify early warning signs.
QUALIFICATIONS
- 5+ years of commercial experience.
- At least 18 months in customer success or 24 months plus in project management, business analytics or high-level technical support within wider pharmaceutical technology.
- The ability to implement technology with clients that results in a smooth transition and high levels of customer satisfaction.
- A credible individual who will be confident interacting with high level executives but can also equally engage with non-executive contacts.
- A proactive individual who is continually identifying potential issues in a timely manner and communicating these with operations teams.
- A commitment to personal development and high-performance for both themselves and their team.
- Someone who thrives in creating a gold standard in customer success and takes great satisfaction in achieving this.
- A highly motivated person who is client centric and focused.
- The ability to utilize a team and maximize their full potential with CluePoints and their customers.
- A well planned, structured, rigorous individual with a sharp eye for attention to detail.
- Excellent communication skills, both written and verbal, and the ability to engage with high level commercial individuals.
- An individual who has an aptitude for data analytics and basic statistical concepts.
- The ability to travel – estimated at up to 25% of time.
- College degree, preferably in a scientific or technical discipline.
- Fluency in Japanese (preferably native) and proven track-record of working with Japanese Accounts.
SOFT SKILLS
- Sophisticated.
- Commercially astute person who can be flexible and adaptable to changing priorities.
- Passionate about customer success.
- Always striving for excellence.
- Structured and highly disciplined individual who can work in a team environment under time and resource constraints.
- Ability to build strong and trusting relationships.
- Self-starter.
- “Can-do” attitude.
- Team player.
- Takes accountability.
King of Prussia PA 19406
United States
Senior Performance Tester
1 open positions
CluePoints is an innovative, fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to clinical research organizations. Our products enable both risk planning and operational risk monitoring, and utilize advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution. CluePoints is seeking outstanding candidates with strong clinical data and analytics skills and a passion for delivery excellence, to help drive customer success and broad adoption of the CluePoints solution.
SCOPE
The Senior Performance Tester is responsible for the performance test framework, and supports the development & execution of performance tests. Together with the Test Engineering Manager, the Senior Performance Tester develops the approach and strategy for Performance Testing.
RESPONSIBILITIES
- Ownership of the Performance Testing framework and tooling - build and maintenance.
- Setting up, coaching and promoting best practices in Performance across Engineering teams.
- Execution of Performance Tests for CluePoints’ products – to identify issues and bottlenecks which may affect the performance.
- Ensuring that our applications meet performance requirements, also in the reliability area.
- Working closely with our development and operations teams to identify and resolve performance issues.
- Ensure applications are able to handle the expected workload and user traffic.
- Working with relevant stakeholders to identify and implement needed improvements and to optimise system performance, (e.g.database tuning and code optimizations)
- Reproduction of performance issues from the customers side and cooperating with stakeholders to fix these.
REQUIRED SKILLS (TECHNICAL)
- 3+ years of experience using performance testing tools, such as; (Gatling, LoadRunner, Blazemeter, k6, Locust or Jmeter).
- Experience with monitoring tools; (DataDog, Dynatrace, New Relic or AppDynamics)
- Kubernetes, Docker experience.
- Experience building/maintaining CI/CD pipelines with the tools like; (GitLab CI, Jenkins).
- Scripting using one or more of the following languages (Python, Ansible, Bash, JavaScript).
- Experience with performance tuning, scalability and capacity planning.
(Nice to have / Not essential)
- SQL knowledge.
- Test automation experience (Cypress).
- Knowledge of data visualisation tools (Kibana, Power BI, Grafana).
QUALIFICATIONS
- Proven track record in Performance Testing, minimum 5 years of experience.
- Product based B2B SaaS / Scale up/ Startup Experience.
- Experience working in a heavily regulated environment (Telco, Banking, Pharma, Healthcare).
- Excellent knowledge of English, both spoken and written.
- Experience with working in an Agile/Scrum development process.
- Assertive with the ability to take ownership of the job and to work autonomously.
- Ability to work under pressure and to meet deadlines in a fast-paced environment.
- Open-minded, team player.
- Strong analytical problem solving-skills, attention to detail, ability to think out of the box.
- Excellent verbal and written communication skills.
- Masters degree (Business or IT) or equivalent through experience in a related role.
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Project Manager (Product Operations)
1 open positions
SCOPE:
CluePoints is seeking an experienced and highly motivated Project Manager to join the Product Operations and Quality team. As a senior Project Manager, you will be leading process improvement initiatives, and supporting the Product Owners and the Release Management team.
RESPONSIBILITIES:
- Lead the planning, execution, and delivery of process improvement initiatives within the software development team
- Work closely with cross-functional teams to identify areas of improvement and develop new processes to optimize software development workflows
- Support the beta release process, including coordinating with cross-functional teams and collecting feedback from beta users
- Communicate process improvement status, risks, and issues to stakeholders.
- Continuously improve software development processes and methodologies.
- Maintaining processes in Jira, and updating them according to process improvements
- Provide coaching and mentorship to team members on process improvement initiatives.
- Foster a culture of collaboration, continuous improvement, and innovation within the team and across the organisation
SKILLS REQUIRED:
- Proven track record in project management, with a focus on software development process improvement, minimum 5 years of experience
- Strong knowledge of agile processes, change management
- Assertive with the ability to take ownership of the job and to work autonomously
- Experience managing and coordinating cross-team dependencies
- Ability to work under pressure and to meet deadlines in a fast-paced environment and adapt to changing priorities and requirements
- Open-minded, team player
- Strong analytical and problem solving-skills, attention to detail, ability to think out of the box
- Excellent verbal and written communication skills
QUALIFICATIONS:
- Master's degree in Computer Science, Engineering, or related field
- At least 5 years of experience in project management, preferably in a SaaS environment
- Experience in Jira Administration preferred
- Certified Scrum Master (CSM) and/or Scaled Agile Framework (SAFe) or LeSS certification preferred
- Deep understanding of Agile methodologies and experience with Agile frameworks such as Scrum or Kanban
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
People Manager (US)
1 open positions
King of Prussia PA 19406
United States
Senior Back-End Engineer (Remote Poland)
1 open positions
***Please apply if you are located in Poland***
We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.
In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.
Successful candidate will be able to:
- Build robust and scalable software using Python
- Refactor and perform code review
- Solve complex performance problems and architectural challenges
- Mentor junior team members
- Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
- Increase test coverage via unit tests and integration tests
- Analyze challenging problems and successfully deliver results
What you bring to the table:
- Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
- A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
- Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
- Master’s degree (or equivalent) in Computer Science/Engineering
- Willingness to become a Squad Leader
Nice to have:
- Your experience with container orchestration and/or microservice architecture
- Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
- Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
- A constant desire to improve, to learn more and take things to the next level!
Oh, and by the way, we don’t need a cover letter!
Top Reasons to Work with Us
- Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
- If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
- If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
- Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
- You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens
- At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
- You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
- You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
- Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
Our Stack:
- Python
- Angular
- Pyramid/Flask
- MySQL, MongoDB, Redis
- RabbitMQ, Celery
- Docker
- Gitlab
- Kubernetes, Helm, Terraform
- Azure
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Test Engineer
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Procurement Specialist
1 open positions
This position is mainly focused on acquiring equipment, software licenses and services while ensuring the best quality at the best value. Job duties are varied and complex, utilizing independent judgment and Saas industry experience.
Due to the nature of CluePoints’ SaaS business model, candidate should possess knowledge of a variety of technical commodities as well as experience with Services that are associated to the technology sector. The preferred candidate will have experience or knowledge specific to the following categories: Software, Software as a Service, Networking or Security hardware, Client hardware, and any support services that are associated to these product sets.
In addition, candidate should have experience with negotiating and executing contracts and agreements with Suppliers and other 3rd parties for all procurement activities.
RESPONSIBILITIES:
- Consolidate, negotiate and manage the company-wide supply base and interface between our suppliers and our internal departments, with a strong tie to the finance department.
- Place, expedite, and status orders daily in accordance with CluePoints’ Purchasing/Finance policy.
- Monitor the cost, schedule, and scope of assigned standard and nonstandard contracts.
- Manage supplier invoice holds.
- Analyze company-wide spending trends and recommend cost saving opportunities.
- Identify, propose and initiate implementation of process efficiencies/improvements.
- Draft, negotiate, and review contracts and supplier agreements.
- Analyze spending trends and recommend cost savings opportunities.
- Manage and cultivate relationships with suppliers as well as internal stakeholders.
- Facilitate and manage Supplier Business Reviews as well as create and maintain supplier scorecards.
- Review and approve purchase requisitions that have been created by internal sources.
- Manage and resolve invoice or payment discrepancies.
- Enhance our sustainable procurement policy and metrics.
- Additional duties as required, including specific procurement projects to lead.
SKILLS & QUALIFICATIONS:
- Extensive commodity knowledge, preferably within a Saas environment.
- Excellent written and oral communication.
- Customer service mindset.
- Negotiation skills, ability to multi-task.
- Minimum 5 years of purchasing experience, including at least 2 years of SaaS-related purchasing.
- BS/BA degree or equivalent.
- Excellent command of English (oral and written) – is a must.
- Organized, detail-oriented and refined time management skills.
- Excellent analytical skills.
- Team spirit
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Solution Expert
1 open positions
The Solutions Expert role is an integral component of the CluePoints Commercial Organization. The role requires deep industry, domain and product expertise that support the presentation and communication of the CluePoints solutions to customers and prospects, communicating the value and addressing the needs of the customer/prospect along the way. This includes delivering solution demonstrations and using their own experience and expertise to appropriately assure the audience of the value delivered by the CluePoints capabilities. Participating in customer/prospect-facing presentations is only one component of the role. The Solution Expert can contribute in many ways to commercial success and needs to be an individual who is comfortable operating in a highly dynamic environment with shifting priorities.
RESPONSIBILITIES
- Supporting the sales process for CluePoints solutions to worldwide pharmaceutical and biotechnology companies and CROs
- Execute presentations and demos and act as a commercial product expert for all elements of the software product
- Innovate and produce supporting collateral to assist the commercial team
- Maintain the demo environment for all solutions, ensuring that there is an optimal version of the demo environment available at all times
- Participate in RFI / RFP activity as the commercial product expert
- Participate and demonstrate CluePoints in various trade shows and industry both as a delegate and podium-presenter
- Provide Sales Training in new features and product enhancements as they enter the lab and production environments
- Work closely with CluePoints’ product development team to give the ‘voice of customer’ feedback and ideas
- Provide support to CluePoints’ marketing team in planning seminars, webinars, conferences and developing all marketing materials such as abstracts, collateral, blog/website/PR content and case studies
- Participating and representing CluePoints in industry working groups
- Acting as a ‘Thought Leader’ for CluePoints in various operational and commercial areas
- Providing support to partner organisations in giving them familiarity with the product and assisting in the training of their sales teams
- Ability to travel to face-to-face meetings as required (estimated 10-15 %)
QUALIFICATIONS & EXPERIENCE
- Educated to degree-level
- Ideally having existing experience of utilizing the CluePoints Central Monitoring Platform
- Experience working in Clinical Trials, including the Monitoring and Data Management of Clinical Trials within the Pharmaceutical or CRO sectors
- Excellent presentation skills
- Technical skills that support the full utilization/configuration of the CluePoints solutions
King of Prussia PA 19406
United States
Senior Clinical Data Analyst (US)
1 open positions
King of Prussia PA 19406
United States
Senior Data Engineer
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Front-End Engineer
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Site Reliability Engineer (Poland, Remote)
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Site Reliability Engineer
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Engineering Manager
1 open positions
What You Will Be Doing
• The Engineering Manager is first and foremost a team manager. You will have the respect of your teams because you are technical by training, because you know how to plan and deliver on time but also because you have that soft skill of understanding and caring about
people.
• You are a great team builder, an excellent recruiter, a great communicator, and a great issue resolver.
• You set the direction for an engineering department are in charge of the entire organization
• You hire and manage a strong and unified technology team. Develop, motivate and keep talent. Manage Third party technology providers.
• You are responsible for establishing together with the Lead Application Architect and the Lead DevOps the technical strategy. Design, validate and implement a Tech Roadmap.
• You are supporting the Chief Product Officer in managing the annual bottom-up budget for the engineering department.
• Responsible for setting and approving policies as well as establishing department guidelines. You ensure good communication and knowledge sharing across the entire engineering organization as well as outside your organization (product, R&D).
• You report to the Chief Product Officer.
What You Need for this Position
• Master’s degree (or equivalent) in Computer Science/Engineering.
• Minimum 5 years of professional experience in the software industry
• A strong background in OOP in at least one of the following language: Python, Java, C# or C++.
• Experience interfacing with databases (SQL and/or NoSQL).
• Experience in IT infrastructure (multi-processing, load balancing, queuing).
• Experience in software networking (ZeroMQ, RabbitMQ, Websockets).
• Good knowledge of development best practices (testing, design patterns, etc).
• Have a genuine passion and curiosity towards tech, with a willingness to experiment, evaluate, and introduce other team members to new frameworks, technology, and workflows, and be willing to work on a huge array of differing technology solutions.
• Have hands-on experience with Continuous Integration and Continuous Deployment. systems, and an understanding of how to make Test Driven Infrastructure work in complex environments.
• Experience working in an agile development environment.
• Excellent written and oral communication skills. Ability to speak with stakeholders and communicate with different tech teams. Strong English speaking skills.
• Experience in implementing SAAS/Cloud based solutions is a big plus.
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Project Manager (BE/UK) - Senior Level
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Project Manager (US) - Senior Level
1 open positions
King of Prussia PA 19406
United States
Product Owner
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
SaaS Product Manager
3 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Data Engineer (Poland, Remote)
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium
Senior Front-End Engineer (Poland, Remote)
1 open positions
***Please apply if you are located in Poland***
CluePoints is an international, innovative, fast-growing (SaaS) company delivering business intelligence for clinical trials and are the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight solutions for Sponsors and CROs, our software products enable both risk planning and operational monitoring and utilise advanced statistical algorithms to determine the quality of clinical trial data both during and following study execution.
We are looking for a new Front-End Software Engineer to join CluePoints! If you are looking for a challenging work experience within a dynamic, internationally focused, fast-growing, multi-disciplinary company, this following position is what you are looking for!
What You Will Be Doing:
Development in Javascript/Typescript/ HTML5/ CSS3/ Angular
Deliver new application modules and improve the current ones
Refactor and perform code review
Work with our product team to improve application UI/UX and implement requirements
Work together with back-end developers to identify the specifications
Collaborate with the team improving our Front-end technology stack
Skills Needed:
A programming background with 6 years + professional experience using Javascript/ HTML5/ CSS3
Experience with a major front-end framework (Angular, ReactJS, Vue.js or similar)
Passionate about web development and keeping up to date with the latest trends
Be able to write clean, structured and maintainable code
Be able to write cross-browser compatible code
Understand API structures, REST concepts as well as JSON data structures.
Experience with Git or other version control system
Knowledge of Linux basics
Experience working in an agile development environment
Creativity and out-of-the-box thinking
Capable of giving and accepting constructive feedback
Experience with D3.js and data visualizations is a plus
Experience with Node.js or Python is a plus
Good in at least one of the following: Street Fighter, Rocket league, FIFA, Kicker (foosball) or Darts
Qualifications Needed:
Be fluent in English
Master’s degree (or equivalent) in Computer Science/Engineering
Good communication, teamwork and problem-solving skills.
Top Reasons to work with Us:
Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office (in Belgium) every 6 to 8 weeks.
When you come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard.
Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more!
You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens.
At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.
Senior Back-End Engineer
1 open positions
2A Avenue Albert Einstein
1348 Louvain-La-Neuve
Belgium

About us
We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.