CluePoints is a fast-growing company and the premier provider of Risk-Based Quality Management and Data Quality Oversight solutions to clinical research organizations.  Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.

Responsibilities

As a member of our Research team:

• You develop new machine learning models to enhance the CluePoints web platform and/or to develop new products.
• You identify promising ML techniques from scientific literature and assess their viability
• You leverage relevant open-source resources and keep yourself up-to-date to new developments in this area
• You produce robust and clean python code 
• You follow ML best practices to keep track of experiments and models
• You identify new fields of applications for machine learning and deep learning within CluePoints and contribute to increased adoption of machine learning within the healthcare industry
• You stay on the edge of relevant research and help CluePoints to continue increasing its scientific visibility by participating at scientific conferences and publishing in scientific journals

Main Qualifications

• Master or PhD in Computer sciences or quantitative fields (maths, physics, ...)
• Professional experience in machine learning / data science
• Efficient in Python 
• Good knowledge in at least one deep learning platform like TensorFlow or PyTorch
• Experience with code versioning tools such as Git

Preferred Qualifications:

• Experience with deep learning and natural language Processing 
• Experience in supporting deployments of machine learning models
• Experience with medical data
• Experience in GPU computing

Top reasons to work with us:

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or choose to come to the office any day (please note that this point only concerns employees located in our office in Belgium). 
• If you choose to come to the office, you’ll discover a fun atmosphere including a game room (e.g., withkicker, PS4, arcade machine, nerf battles, and our newly added dartboard). 
• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops and screens. 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards! 
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
  

SCOPE:

The Platform Analyst will support clients to ensure their RBQM related business requirements are achieved during the implementation of the CluePoints Platform through gap analysis, process definition and recommended solutions. 

This Platform Analyst understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the Product team on the client’s business requirements and assists with facilitating communication and alignment between functions and Product from the gathering of initial requirements to final implementation. This Analyst may also be responsible for the development of business and technical process documentation and training materials.

Maintaining excellent communication, attention to detail and establishing strong relationships are keys to success in your interactions with colleagues from within other CluePoints departments as well as externally with our clients.

RESPONSIBILITIES:

• Developing and maintaining documentation to support the Business Analyst Services which are provided both internally and externally
• Understanding and evaluating current business processes in the context of the integration of the CluePoints platform modules into the customer’s ecosystem (i.e., CTMS integration, SSO integration, Usage Dashboard, Connectors, Validation)
• Identifying, evaluating and developing recommendations and procedures that foster the successful integration of CluePoints platform modules
• Support the successful operational and technical integration of CluePoints platform modules into the customer’s ecosystem by:
  o providing leadership and consultation in planning and executing integration
  o supporting the collection of business requirements and definition of functional specifications
  o collaborating with the Operational Project Manager to ensure successful execution of tasks and objectives
• Develop and maintain implementation frameworks for all CluePoints modules
• Participate in the continuous improvement and development of our product solutions and operational processes by acting as a Subject Matter Expert
• Support Business Development in pre-sales activities
• Support Customer Success in platform integration by defining applicable process implementation strategies as well as identification of areas of risk or limitations for a successful CluePoints implementation
• Acquiring a deep understanding of existing systems/platforms
• Capturing business needs and supporting the research of potential new solutions to business needs
• Presenting ideas and observations in meetings
• Collaborating with end users and stakeholders across Product and Business functions
• Contributing a steady stream of creative, out-of-the-box thinking in support of innovation and problem solving

REQUIREMENTS:

• Bachelor's Degree or equivalent, in Information System, Computer Science, Business, or other related fields.
• 5+ years of relevant work experience working in SaaS environment with a background in consulting.
• Experience with project leadership in a clinical development environment
• A customer-mindset including excellent empathy skills in order to better understand your audience
• Above average understanding of the requirements of working in a regulated environment (i.e., ICH, FDA, EMA, MHRA)
• Effective English verbal and written communication skills including the ability to relay information both internally and externally
• Ability to ask the right questions to surface essential information
• Good understanding of software implementation, software validation and RBQM methodologies
• Advanced analytical skills including the ability to document analysis of current and future states
• Ability to create documentation that is levelled for both business and technical users
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Works independently with an ability to multi-task and provide expertise on multiple projects concurrently
• Ability to thrive in a fast-moving environment, under time and resource constraints
• Comfortable working globally across multiple time zones
  

We are seeking a detail-oriented administrative professional to assist our rapidly growing Operations Team.  Our team provides Professional Services to our Pharmaceutical, Biotechnology and CRO customer base.  The Operations Administrative Assistant will provide administrative functions, including completing tasks like taking meeting minutes and coordinating calendars and scheduling meetings.  In the fast-paced environment of our SaaS company, the successful candidate will play a role in ensuring the smooth coordination of administrative tasks as requested and assigned by the Manager of Operations Administration.  Assignments may be externally facing projects for our customers or internal assignments supporting the various Operations sub-teams. We are seeking an individual who thrives in a collaborative environment, possesses excellent prioritization and organizational skills, and has a knack for multitasking. We would welcome a motivated individual who desires to grow in these skills if there is a mutual willingness to work towards our company and departmental goals.

Responsibilities:

• Support efforts associated with the successful execution of all tasks as directed by the owner of the activity (i.e., the requestor, owner, project manager, etc.) and as agreed by the Manager of Operations Administration; this might be internal initiatives or external tasks.  
• Edit and format documents and presentation for both internal and external distribution according to our high-quality standards.
• Record and distribute meeting minutes, action items, and follow-up tasks understanding that the most important part of minutes is the documentation of decisions and actions.  Follow-up tasks from the meeting may be assigned by the requestor as needed.
• Support in entering forms and managing templates in the Document Management System.
• Maintain organized records, files, and documentation to facilitate easy retrieval of information.
• Assist in handling communication when requested, externally and internally, maintaining a high standard of professionalism and courtesy.
• Manage user and study access forms as needed and requested, making sure to ask and have the right information included. 
• Schedule and coordinate calendars for meetings as requested and according to the communicated guidelines from the requestor, making sure to ask and have the right information included (e.g., agenda, purpose, necessary and optional participants). 
• Pull reports and update reports for internal and external purposes 
• Update process documents as requested with the guidance of the Project Management Team and Leadership. 
• Organize materials in the Operations Team’s information-sharing portals (e.g., Confluence) as requested.
• Accept ad-hoc requests with a willingness to work with managers and requestors to prioritize efficiently and effectively. 
• Approach all tasks with a mindset of understanding the purpose and objectives.
• Ensure proper and thorough updates are provided to the task requestor and the Manager of Operations Administration. 

Qualifications:

• Proven experience as an Administrative Assistant or in a similar role, preferably in a professional service setting within a SaaS company
• Experience working in a clinical research field, with knowledge and understanding of the regulations and standards related to clinical trial conduct and clinical data management is preferred
• Efficient Time Management: Exhibits superior time management and prioritization abilities
• Attention to Detail: High focus on detail, especially in documentation and task management
• Possesses excellent verbal, written, and presentation skills in English levels
• Experience working in a team environment under time and resource constraints
• A team-oriented person with a “can do” attitude and solution-oriented mindset
• Eager to understand the broader context of tasks for quality improvement and correct execution, as well as willingness to ask questions if unsure
• Able to adapt and react to changing priorities in a fast-paced work environment; maintaining a calm demeanor under pressure with a focus on professional and respectful interaction at all organizational levels 

Requirements:

• Bachelor degree, preferably in a business, scientific or technical discipline
• Proficient in Microsoft Office Suite, Asana, Confluence and other relevant tools
• Technical aptitude desired 
• Open-minded and accepting of constructive feedback, collaborative 
• Recognize, exemplify, and adhere to the company values which center around care, respect, innovation, simplicity, and passion.
• Ability to handle confidential information with discretion if required/requested

Reasons to work with us

• Flexibility is part of our DNA!
• Hybrid with 2-3 days in office per week 
  
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.

CluePoints is a fast-growing company and the premier provider of Risk-Based Monitoring and Data Quality Oversight solutions to Bio-Pharmaceutical and Medical Device organizations. Our products utilize advanced statistical and machine learning algorithms to assess the quality of clinical trial data both during and following study execution. At CluePoints, we are looking for people with fresh ideas to keep developing our algorithms and help us to sustain our growth.

As a member the CluePoints Research team at our Belgian offices, you will be responsible for delivering new and/or improved  statistical methods and extending the capabilities of a system for central statistical monitoring of clinical trials.

RESPONSIBILITIES

• Extend the capabilities of a system for central statistical monitoring of clinical trials by developing new statistical analyses and new functionalities. 
• Explore a range of data analysis / statistical modeling / machine-learning techniques and evaluate (via simulations and application to real-life datasets) their suitability, properties, implementation, ease of use, etc. 
• Work in close collaboration with a team of statisticians and data mining experts. 
• Interact with regulatory agencies (e.g., US Food and Drug Administration). 
• Stay on the edge of relevant research and help CluePoints increase its scientific visibility by attending relevant conferences and publishing in scientific journals.
• Work closely with stakeholders and CluePoints business counterparts to build innovative solutions.
• Provide guidance and supervision to junior/medior Research Scientists to help develop their technical expertise and ensure delivery of optimal solutions.

SKILLS AND QUALIFICATION NEEDED 

• PhD in statistics or biostatistics 
• 2+ (medior), 5+ (senior) years of hands-on work experience in statistics
• Experience in managing Statistical projects
• Strong programming skills in R are essential.
• Fluency in English is required
• Willingness to travel and knowledge of diverse cultures are assets
• Publications in scientific journals are assets
• Post-doc years of research in the health sector are a plus

REASONS TO WORK WITH US

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day 
• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard. 
• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium. 
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more! 
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens. 
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment. 
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”! 
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
  

RESPONSIBILITIES

 CluePoints is seeking an experienced and highly motivated Project Manager to support the software release process. As a Project Manager, you will be leading process improvement projects, and support the Product Owners and the Release Management. You will also be responsible for software release projects, i.e. communicating & coordinating between cross-functional teams and operational aspects of the release process, including day-to-day status follow-up, until release validation. The successful candidate will have a deep understanding of Agile methodologies, experience in software project management, and excellent communication skill. Your overall responsibilities will be:

• Lead the planning, execution, and delivery of process improvement projects within the software development team
• Work closely together with Product Owners, Product Managers and other stakeholders to identify areas of improvement and develop new processes to optimize software development workflows
• Manage and facilitate the release projects, ensuring successful delivery of software products and features 
• Support the beta release process, including coordinating with cross-functional teams and collecting feedback from beta users
• Provide regular updates on project progress to stakeholders and leadership 
• Foster a culture of collaboration, continuous improvement, and innovation within the team and across the organization

SKILLS NEEDED

• Experience in software development, and/or experience in project management, with a focus on software development process improvements
• Knowledge of agile processes, change management
• Assertive with the ability to take ownership of the job and to work autonomously
• Translate technical details into status summary for communication use
• Ability to work under pressure and to meet deadlines in a fast-paced environment and adapt to changing priorities and requirements
• Open-minded, team player
• Strong analytical and problem solving-skills, attention to detail, ability to think out of the box
• Excellent verbal and written communication skills

QUALIFICATIONS

• ​Bachelor's degree in Computer Science, Engineering, or related field 
• Certified Scrum Master (CSM) and/or Scaled Agile Framework (SAFe) or LeSS certification is a plus 
• Deep understanding of Agile methodologies and experience with Agile frameworks such as Scrum or Kaban 

***Please apply if you are located in Poland***

We are a disruptive, leading, and innovative SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to help us ride the wave of growth we are seeing. As part of our continuous growth, new product introduction and market expansion, we're seeking additional Back-End Engineer's to join our dynamic team.

In this role, you will collaborate with skilled engineers, Squad leads, and our lead application architect to find elegant and manageable solutions to new and complex product needs. As a member of the Engineering team, you will join a friendly and talented group of Backend Software Engineer, within a dynamic scale-up company facing great engineering challenges.

Successful candidate will be able to:

• Build robust and scalable software using Python
• Refactor and perform code review
• Solve complex performance problems and architectural challenges
• Mentor junior team members
• Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution
• Increase test coverage via unit tests and integration tests
• Analyze challenging problems and successfully deliver results

What you bring to the table:

• Experience (5+ years) interfacing with databases (SQL and/or NoSQL), with web-frameworks (Pyramid or equivalent), following best practices (testing, design patterns, etc)
• A strong background in OOP in at least one of the following languages: Python, Java, C# or C++
• Your passion and curiosity about new technologies (languages, frameworks, etc) and your understanding of API structures and REST architecture
• Master’s degree (or equivalent) in Computer Science/Engineering
• Willingness to become a Squad Leader
  

Nice to have:

• Your experience with container orchestration and/or microservice architecture
• Your experience in implementing SAAS/Cloud based solutions would be a big plus, as well as experience in software networking (ZeroMQ, RabbitMQ, Websockets) and continuous integration is a plus
• Good in at least one of the following: Street Fighter, FIFA, Kicker (foosball) or Darts
• A constant desire to improve, to learn more and take things to the next level!

Oh, and by the way, we don’t need a cover letter!

Top Reasons to Work with Us

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
• Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
• You’ll be working within a squad organization offering you ownership on projects, and utilize high quality equipment like powerful laptops with 64Gb of RAM, an i9, and a 2K screens
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

Our Stack:

• Python
• Angular
• Pyramid/Flask
• MySQL, MongoDB, Redis
• RabbitMQ, Celery
• Docker
• Gitlab
• Kubernetes, Helm, Terraform
• Azure
  

CluePoints is a disruptive SaaS company developing software and services that revolutionize how clinical trials are managed and new drugs are brought to market. Established in 2012, we have taken the Pharmaceutical industry by storm and are looking for exceptional individuals to join our dynamic team and help us ride the wave of growth we are seeing.

As part of our continuous growth, new product introduction and market expansion we are looking for an Application Security Engineer to reinforce the CluePoints Security Team. The Application Security Engineer, will report directly to the Information Security Officer and will work closely with the Product and Engineering teams to help them secure CluePoints’ products.

Tasks & Responsibilities:

• Perform security validation of application design.

• Perform Threat modeling.

• Participate in leading the security champions program.

• Coach and help security champions in their daily activities.

• Perform code review when needed.

• Help improving the DevSecOps strategy.

• Analyze, prioritize and coordinate the fix of vulnerabilities revealed by the different scanning tools.

• Coordinate penetration testing activities related to the CluePoints’ products.

• Be the Single Point Of Contact (SPOC) for the Engineering and Product teams for all application security questions.

Requirements:

• 5+ years of experience working in the security field or on projects where security was top priority.

• Software engineer experience

• BA or MS in relevant field.

• Fluency in English.

• Able to coordinate with and explain security concepts to stakeholders from different backgrounds/departments.

• Proficiency in at least one high-level language (e.g. Python, Javascript, etc.).

• Understand of application development processes.

• Knowledge of application security concepts such as threat modeling, secure coding practices, infrastructure security principles, architecture, and network layers.

• Experience in vulnerability management.

• Knowledge of OWASP and MITRE ATT&CK frameworks.

• Good knowledge and preferably experience in a broad range of security technologies including WAF, SAST, DAST, SCA and penetration testing tools.

• Familiar with SOC 2, ISO27001, NIST CSF or PCI-DSS

• Up-to-date knowledge of cybersecurity threats, current best practices, threat modeling and risk mitigation techniques.

• Strong leadership abilities

Why Join Us?

• Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day

• If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS5, arcade machine, nerf battles, dartboard and our newly added ping-pong table.

• If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.

• Many activities are organized during the year, such as soccer, team lunches, happy hours, LAN parties, hiking, board games nights! We also have running groups, languages lessons, and much more!

• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.

• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.

• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!

• Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.

RESPONSIBILITIES

• Support Product Manager for discovery by reviewing, spotting gray areas, and requesting or adding details where needed,
• Collaborate with Product Managers to gather and review detailed Business and User Requirements,
• Translate Requirements into comprehensive Functional Specifications,
• Collaborate with the Product Owner to prioritize development and allow planning of development iterations,
• Collaborate with Product Owner and technical team to ensure alignment of technical solutions with Functional Specifications,
• Review Test Cases ensuring coverage of Functional Specifications according to expectations,
• Ensure traceability between Requirements and Functional Specifications, between Functional Specifications and Stories and between Functional Specifications and Test Cases,
• Participate in the continuous improvement of CluePoints’ internal processes and guidelines regarding Requirements, Functional Specifications and Test Cases documentation,
• Participate both in the design of new products and design and documentation update of live products.

QUALIFICATIONS

• Master degree (Business or IT) or equivalent through experience in a related function,
• Experience (3+ years) as functional and/or business analyst working on software projects,
• Preferred experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma),
• Good appreciation for the SDLC and different development methodologies (Agile/Scrum, waterfall, etc.),
• General technology affinity. Able to discuss with technology in a constructive way with technical and non-technical teams,
• Excellent communication skills in English (both written & spoken),
• Ability to be flexible and work autonomously in a fast moving and ever changing environment,
• Ability to think 'Out of the box' keeping UX and the Customer mind at all times,
• Pro-active attitude, Open-minded, team player with strong attention to detail.